Gervais Ford

Presidents Day Deal I ordered anew car on Presidents Day. It arrived earlier than expected and I drove away happy. I was able to lock-in the rebate and I got an increas I ordered anew car on Presidents Day. It arrived earlier than expected and I drove away happy. I was able to lock-in the rebate and I got an increase to the rebate too. My car was clean, full of gas and ready to go when I arrived. Gloria and JT took good care of me and I know I can count on them in the future. I got auto show tickets and a $50 test drive credit from FORD. More

In and Out in 40 Minutes I came in for an oil change, but found I had credit in my account so I got the tires rotated, too, I was in and out in about 40 minutes. All in all it I came in for an oil change, but found I had credit in my account so I got the tires rotated, too, I was in and out in about 40 minutes. All in all it was a pleasant, professional visit. I'll be back next time my 2011 Fusion needs service. More

Purchased 2011 Ford Explorer I went to Gervais Ford to check on a Ford Explorer that I had seen online. I worked with Gloria Coffin, she was so great and made thing so easy, I end I went to Gervais Ford to check on a Ford Explorer that I had seen online. I worked with Gloria Coffin, she was so great and made thing so easy, I ended buying the car same day. I also worked with the business manager who so great on going through my credit and getting me approved. I couldn't be happier, these guys make buying cars so easy. I look forward to getting my next car from the More

Efficient service process The process was efficient, all went well. I like the booking and communication via email. There was not too much communication over the phone...just The process was efficient, all went well. I like the booking and communication via email. There was not too much communication over the phone...just a message stating that they were changing out the air filter and that all else was well. Thanks for the service. Kelly S. More

Purchased 2018 Explorer Could not be happier with my new Explorer and the process. John Toomey made my buying experience enjoyable and effortless. When I picked up my new Ex Could not be happier with my new Explorer and the process. John Toomey made my buying experience enjoyable and effortless. When I picked up my new Explorer, John Santoro provided me with an excellent training session. He did not rush me and gave me plenty of time to ask questions. I have bought several vehicles from John Toomey over the years and will continue to do so in the future. Also when it came time to meet with Mathew, he also did a great job of offering different warrantee options. He did not pressure me at all and made the final closing a pleasure. More

Buying a New Ford Truck Great experience. I will definitely recommend that dealer ship to my friends or family. Very nice service. Lots of choices. Not a long wait for help Great experience. I will definitely recommend that dealer ship to my friends or family. Very nice service. Lots of choices. Not a long wait for help More

Ford denied safety recall steering sensor Dean was a great help with my daughters Ford Escape he helped try to get for to pay. They didn’t. He fixed her car with a great rate! We appreciate al Dean was a great help with my daughters Ford Escape he helped try to get for to pay. They didn’t. He fixed her car with a great rate! We appreciate all!! More

Fast, easy with no pressure Excellent customer service with no high pressure sales. Nice people to deal with. Everyone was friendly and helpful with any questions I had to ask an Excellent customer service with no high pressure sales. Nice people to deal with. Everyone was friendly and helpful with any questions I had to ask and I asked plenty of questions. More

Amazing service experience Friendly, efficient, curtious, professional staff! Made me feel comfortable and relaxed while waiting. Kept all customers updated on their vehicles be Friendly, efficient, curtious, professional staff! Made me feel comfortable and relaxed while waiting. Kept all customers updated on their vehicles being serviced. Crew worked hard and no vulgar language, no sitting around idled. Made customers feel like professional & competient people working on your vehicles. You knew you were in good, trained hands. Prices very reasonable. More

Replace W W container All OK -- Service was fine -- Lou is always very nice and helpful -- the mechanic's always do a fine job thanks very much to all GP All OK -- Service was fine -- Lou is always very nice and helpful -- the mechanic's always do a fine job thanks very much to all GP More