Gervais Ford

Inspection Defect Correction Mass inspection revealed two safety defects. These were promptly identified and was given the opportunity to have an owner-supplied tailight lens and Mass inspection revealed two safety defects. These were promptly identified and was given the opportunity to have an owner-supplied tailight lens and dealer-supplied wiper blade to fix the defects on the spot. Very pleased with the quick and competent service and very gentle extra labor costs.that did not "penalize" me for supplying one of the parts. Great having such a professional inspection service available to me. More

Outstanding Service I recently requested service for both our vehicles. They both needed warranty work, routine maintenance and 5 Star Detailing. Mike and Dean orchestrat I recently requested service for both our vehicles. They both needed warranty work, routine maintenance and 5 Star Detailing. Mike and Dean orchestrated the service impeccably; finishing both vehicles within a three day plan. More

Dean sucks Dean is unfriendly and makes me not want to go back to get my truck serviced there. I will likely go to another ford dealership moving forward. Dean is unfriendly and makes me not want to go back to get my truck serviced there. I will likely go to another ford dealership moving forward. More

Awesome as always I bought my 2014 & 2016 f-150 at prime ford auburn but i ALWATS GET THEM SERVICED AT GERVAIS FORD AYER I GO where i feel theres a trust u have and fe I bought my 2014 & 2016 f-150 at prime ford auburn but i ALWATS GET THEM SERVICED AT GERVAIS FORD AYER I GO where i feel theres a trust u have and feel my truck is taking care of and at prime I get $10 oil changes but I GO to Gervais in ayer ma. More

Routine Oil Change No appointment so there was a slight wait, but everything went fine. First time here, would definitely come back again for oil change or any other ser No appointment so there was a slight wait, but everything went fine. First time here, would definitely come back again for oil change or any other service need. More

As usual no problems I have a 2017 Ford Escape and just had a works package done. No problems, great service as usual. Never had any problems dealing with Gervais Ford fo I have a 2017 Ford Escape and just had a works package done. No problems, great service as usual. Never had any problems dealing with Gervais Ford for all my service and repair needs. More

Detailing? Ordered up a 5 Star Detailing! They did an amazing job, Looks like it did the day I took it off the showroom floor .... except the inside of the door Ordered up a 5 Star Detailing! They did an amazing job, Looks like it did the day I took it off the showroom floor .... except the inside of the door, a minor oversight, But, Absolutely amazing! Well worth the investment. Didn't want to drive it and dirty it up. lol More

Great experience Every individual that I interacted with was courteous and helpful. Mark was a informative, helpful, and made buying a car stress free. My car buying e Every individual that I interacted with was courteous and helpful. Mark was a informative, helpful, and made buying a car stress free. My car buying experience was very positive. More

Good Ford dealership I earned a complimentary oil change when i bought my truck from this dealership. It was a quick and pleasant visit. I will be going back. I earned a complimentary oil change when i bought my truck from this dealership. It was a quick and pleasant visit. I will be going back. More

2017 Lincoln MKZ Very pleased with the service I received from John and especially Gloria on the purchase of my Lincoln. A fair price, honest answers and assistance Very pleased with the service I received from John and especially Gloria on the purchase of my Lincoln. A fair price, honest answers and assistance with shipping from Massachusetts to Wisconsin. More