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Gervais Ford

Ayer, MA

4.5
469 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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5 Littleton Rd

Ayer, MA

01432

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Showing 469 reviews

February 04, 2018

Great experience Every individual that I interacted with was courteous and helpful. Mark was a informative, helpful, and made buying a car stress free. My car buying e More

by cphelps80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Fermanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rosenlund
Feb 21, 2018 -

Gervais Ford responded

Thank you so much for the wonderful review, We do our best try and make the car buying experience fun. We are here to help match the right car to the right person at the right price, and we want you to be happy and confident in what your purchasing and how, Thank you for choosing Gervais Ford and best of luck with your New Car. Thank you for allowing us to be your automotive guide.

February 02, 2018

Good Ford dealership I earned a complimentary oil change when i bought my truck from this dealership. It was a quick and pleasant visit. I will be going back. More

by mtalbot6201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gloria Coffin
Feb 21, 2018 -

Gervais Ford responded

Thank you for choosing Gervais Ford, we do our best to make sure you and your vehicle get back on the road safely and quickly. I am glad we could do that for you and give you a good experience. Thank you again for choosing Gervais Ford and Thank you for allowing us to be your automotive guide. and best of luck with your Truck :-)

January 29, 2018

2017 Lincoln MKZ Very pleased with the service I received from John and especially Gloria on the purchase of my Lincoln. A fair price, honest answers and assistance More

by d7olm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Coffin, John Toomey
Feb 21, 2018 -

Gervais Ford responded

Thank you so much for the wonderful review, We do our best to help match the right car to the right person at the right price, we want you to be happy and confident in what your purchasing. Thank you and Thank you for choosing Gervais Ford, best of luck with your New Lincoln MKZ its a beautiful car, and Thank you for allowing us to be your automotive guide.

January 28, 2018

No better place! I have purchased many vehicles here due to the excellent experience that I receive every time that I step into the building. It is very comforting tha More

by SHOWSTAPAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Toomey
Feb 21, 2018 -

Gervais Ford responded

Thank you so much for the wonderful review, We do our best to make the car buying process what it should be fun! We focus on you the client because, we want you to be confident in what your purchasing and how, Thank you for choosing Gervais Ford and Thank you for allowing us to be your automotive guide.

January 27, 2018

Quick lane service When we arrived we were told it would be a 45 minutes wait for an hour service of an oil change and tired rotation. We decided to wait, and the car en More

by OPBEACHGIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2018 -

Gervais Ford responded

Thank you for choosing Gervais Ford, we do our best to make sure you and your vehicle get back on the road safely and quickly. I am glad we could do that for you and give you a good experience. Thank you again for choosing Gervais Ford and Thank you for allowing us to be your automotive guide.

January 26, 2018

No Pressure Car Sales. We entered Ford (my wife and I) and was approached by John Delaney. Great first impression from the guy and immediately warmed to his calm demeanour. More

by callum.knight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Delaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Toomey, Mathew Rosenlund
Feb 21, 2018 -

Gervais Ford responded

Thank you so much for the wonderful review, We do our best to help match the right car to the right person at the right price, its a big purchase and we want you to be happy and that means we search till you are happy, and get the financing possibilities for you so there are no surprises, we want you to be confident in what your purchasing and how, Thank you for choosing Gervais Ford and best of luck with your New cars. Thank you for allowing us to be your automotive guide.

January 22, 2018

First New Car Looked around and went to a few other Ford Dealers. Came back to Gervais because they had the Explorer Sport that I was looking for. They were also th More

by Tyler247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Fermanian
Feb 21, 2018 -

Gervais Ford responded

Thank you so much for the wonderful review, We do our best to help match the right car to the right person at the right price, its a big purchase and we want you to be happy and that means getting the financing possibilities for you so there are no surprises, we want you to be confident in what your purchasing and how, Thank you for choosing Gervais Ford and best of luck with your New Explorer. Thank you for allowing us to be your automotive guide.

January 22, 2018

Excellent service, friendly and kept me informed of what was Scheduling was very quick and easy and the communication with me was excellent. Also were able to finish the repairs in a very timely manner More

by CBOSWORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2018 -

Gervais Ford responded

Thank you for choosing Gervais Ford, we do our best to make sure you and your vehicle get back on the road safely and quickly. For us, we keep the customer in the loop and informed through each step of the process. It’s your vehicle and we want you to know what is being done. I am glad we give you a good experience. Thank you again for choosing Gervais Ford and Thank you for allowing us to be your automotive guide.

January 22, 2018

Great service Dean was professional and listened to my concerns about my vehicle. He explained the work needed and gave a good estimate of the time required to dia More

by Mule_Rock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Farnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2018 -

Gervais Ford responded

Thank you for choosing Gervais Ford, we do our best to make sure you and your vehicle get back on the road safely and quickly. For us, we keep the customer in the loop and informed through each step of the process. It’s your vehicle and we want you to know what is being done. I am glad we give you a good experience. Thank you again for choosing Gervais Ford and Thank you for allowing us to be your automotive guide.

January 21, 2018

Simply the best automotive dealer in the New England area. Mike Geravis is patient, caring and thoughtful. He will never steer you in a direction that is miss leading. Mike will always advise and direct the c More

by Skip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2018 -

Gervais Ford responded

Thank you so much for the wonderful review. Mike and our Service team work hard to make sure we check over your vehicle thoroughly. Our goal is to get you and your vehicle back on the road safely and quickly.Plus we look for solutions to best help you. Thank you again for choosing Gervais Ford for your service and letting us be your automotive guide.

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