Gervais Ford

Did what they said they would do at the price quoted in a reasonable time. reasonable time. More

Received email 01/30/2023 stating the 2023 Ford Maverick Lariat Hybrid has arrived. went to dealership on 01/31/2023 to see Maverick and to go over financials. After several hours I received the keys and of Lariat Hybrid has arrived. went to dealership on 01/31/2023 to see Maverick and to go over financials. After several hours I received the keys and off I went. I originally ordered on 11/12/2021. It got rolled over to a 2023 on 09/16/2022. I have ordered previously from Gervais, and I can say that they have always been straight forward, no games. So, if you need a Ford got to Gervais Ford. Also, i have had my vehicles serviced here and again top-notch service, no surprises. More

Avoid salesperson/manager Mark Fermanian at all costs! Was unable to close a purchase with Mark and he got VERY aggressive and angry. Very uncomfortable experience, would suggest shopping elsewhere. Was unable to close a purchase with Mark and he got VERY aggressive and angry. Very uncomfortable experience, would suggest shopping elsewhere. More

I just purchased my second Ford Edge from Gervais. They provided great service, they made the transaction smooth and stress free. Thank you to Billy A, Kevin M and Larry in finance department for you They provided great service, they made the transaction smooth and stress free. Thank you to Billy A, Kevin M and Larry in finance department for your efforts! More

On day 1 of our much anticipated vacation, we were driving from NJ to NH when our 2000 Ford Explorer had a transmission fluid leak and we ended up stranded in Ayer, MA. Little did we know then how for driving from NJ to NH when our 2000 Ford Explorer had a transmission fluid leak and we ended up stranded in Ayer, MA. Little did we know then how fortunate we were to have ended up at Gervais Ford. EVERYONE there was so friendly and super helpful. The part was no longer in stock as it's an older vehicle, but they were able to get some other parts and fix it so that we could continue on our way and not ruin our vacation. Everyone in the Service Dept was so kind and went out of their way to help us out. The mechanic thought outside of the box to figure out a way to get the Explorer fixed. I can't thank the folks at Gervais Ford enough for getting us on the road safely so we could enjoy the rest of the vacation. If we lived closer, they would definitely be the place we would go for all of our Ford needs. Thanks! More

Absolutely outstanding service! !! Bill helped me purchase a Bronco Sport during a very challenging time in the car world, kept me informed and made sure I got behind the wheel as q !! Bill helped me purchase a Bronco Sport during a very challenging time in the car world, kept me informed and made sure I got behind the wheel as quickly as possible! HIGHLY RECOMMEND both Bill and Gervais. More

Great service, great team. Definitely look forward to buying and leasing my next Ford with Gervais. Definitely look forward to buying and leasing my next Ford with Gervais. More

Professional and knowledgeable staff were helpful throughout the entire sales process. Highly recommend Gervais to anyone looking for a new Ford. throughout the entire sales process. Highly recommend Gervais to anyone looking for a new Ford. More

Great help picking out our new cars. Very knowledgeable on the cars and available options. Very knowledgeable on the cars and available options. More

Picked up my 2021 Bronco Wildtrak Sasquatch a week ago and couldn't be happier. This was a dealer mannequin and came very well equipped. Many dealers across the country are significantly marking this up t and couldn't be happier. This was a dealer mannequin and came very well equipped. Many dealers across the country are significantly marking this up to take advantage of the huge demand, but Gervais didn't do that. This is my 2nd vehicle from them, I had a 2018 F150 Limited and they treated me right with that as well. If you're in the area and want to deal with a Family Owned Dealership that still takes customer service seriously, go see the team at Gervais Ford in Ayer, MA. Can't wait to see the Lightnings start hitting the lot!! More