Gervais Ford
Ayer, MA
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Quick lane oil change Stopped in with no appointment, took my vehicle right in and performed requested service. Price was less than expected, friendly courteous knowledgeab Stopped in with no appointment, took my vehicle right in and performed requested service. Price was less than expected, friendly courteous knowledgeable staff. Highly recommend. More
Precise and punctual service. Lou at the Quick Lane has always been reliable and knowledgeable. I would like to thank Gervais Ford for their excellent service to my car. Lou at the Quick Lane has always been reliable and knowledgeable. I would like to thank Gervais Ford for their excellent service to my car. More
Always there for me.. I always have a great experience every time I need service. All the employees are friendly and very helpful. I always tell my friends of the great e I always have a great experience every time I need service. All the employees are friendly and very helpful. I always tell my friends of the great experience's I have when I have my car serviced. The crew will go out of their way to assist in anyway possible and to get your vehicle repaired in a timely manor. More
Really efficient system The Quicklane system is great. Very fast and a great price for everything that gets done. I've recommended it to a few people already. The Quicklane system is great. Very fast and a great price for everything that gets done. I've recommended it to a few people already. More
Friendly and Relaxing I looked around at a variety of dealers' inventory. I found Gervais had a bit more variety in colors and styles for F150 than others (at the time of I looked around at a variety of dealers' inventory. I found Gervais had a bit more variety in colors and styles for F150 than others (at the time of my search). When I asked about a few of the trucks, Gloria Coffin was very responsive and professional. I stopped by once to look at vehicles, however one I found online was sold -- but since I had a decent experience visiting, I went back 2 weeks later when they restocked. No stress here. They helped me find and apply all the relevant discounts and I felt it was a great price for an incredibly truck. The family is very excited. thanks Gervais! More
Highest quality of service Everyone we encountered was was professional and knowledgeable The staff we encountered were friendly, they all inquired if we needed help or if w Everyone we encountered was was professional and knowledgeable The staff we encountered were friendly, they all inquired if we needed help or if we were there to see someone In particular. We found all personal very friendly, More
An efficient, pleasant experience I received a recall from Ford on the seatbelts in my 2014 Ford Fusion Hybrid. I called for service to fix the problem and the Gervais service desk w I received a recall from Ford on the seatbelts in my 2014 Ford Fusion Hybrid. I called for service to fix the problem and the Gervais service desk worked around my schedule and got me in last Monday at 0700. Service was prompt and I enjoyed the waiting area and coffee while I waited. The service was performed quickly and the service manager explained exactly what was done when he gave me my keys and said there will be no charge for this recall service. He asked me if there was any other questions for him. I was happy with the service and the high level of customer care. -Patrick McCartin More
Great experience. This purchase was a pleasant change from the dealers I've dealt with in the past. The salesman was Great no pressure and very pleasant to work with. This purchase was a pleasant change from the dealers I've dealt with in the past. The salesman was Great no pressure and very pleasant to work with. More
service review . I was satisfied and will be back. I appreciated the phone quote and heads up to ask if I wanted to proceed with replacing the strut spring. . I was satisfied and will be back. I appreciated the phone quote and heads up to ask if I wanted to proceed with replacing the strut spring. More
Quick Lane Service Always in and Out fast !!! Lou knows his stuff -- Great guy, very knowledgeable about my F 250 Very pleasant and kind and values my time too. e Always in and Out fast !!! Lou knows his stuff -- Great guy, very knowledgeable about my F 250 Very pleasant and kind and values my time too. especially when I wait.. More