Gervais Ford

Excellent John gervais and his team do an outstanding job. Truck was prepped and ready, trade was as agreed to. Paperwork was smooth. Orientation was easy. John gervais and his team do an outstanding job. Truck was prepped and ready, trade was as agreed to. Paperwork was smooth. Orientation was easy. More

John Delaney is great! Thank you for a wonderful experience at your dealership! No pressure, professional and expert care given by John Delaney, to both me and my daughter. Thank you for a wonderful experience at your dealership! No pressure, professional and expert care given by John Delaney, to both me and my daughter. I will highly recommended you John within and around the community! More

As usual great service They are usually prompt and are very good at explaining any repairs that need to be serviced. They also explain the severity of the problem, does it n They are usually prompt and are very good at explaining any repairs that need to be serviced. They also explain the severity of the problem, does it need prompt repairing or can it wait. More

Great sevice, no waiting, at good price. The service was great; the tires were rotated with the pattern I asked for. I came in at the right time so I had no waiting. Your prices are always The service was great; the tires were rotated with the pattern I asked for. I came in at the right time so I had no waiting. Your prices are always reasonable. More

purchase of leased car I have purchased 2 vehicles that I previously leased, one in March and the other one in April. As usual, John and Matt were extremely diligent in get I have purchased 2 vehicles that I previously leased, one in March and the other one in April. As usual, John and Matt were extremely diligent in getting me the financing I needed for both vehicles. I have been a customer at Gervais for more than 20 yet than 18 of those years, dealing with John for more than 18 of those years. The excellent service and consideration I receive is what keeps me coming back. A car is a car is a car but the friendliness and concern for my wants and needs shown by John keeps me a returning customer. Overall I find Gervais Ford to be exactly what this consumer needs: friendliness, courtesy, helpful advice, what more could one ask? Well maybe a fee car!!!Ha! Ha!........ More

Service - Check Enginie Light Illuminated The service was scheduled quickly and efficiently. I was able to drop off the vehicle the night before. When I called the next morning, the service The service was scheduled quickly and efficiently. I was able to drop off the vehicle the night before. When I called the next morning, the service person checked the status and checked to see if the replacement part was in stock. That afternoon, we were able to pick up the car. More

Very good. Everything was great, but my husband said that I did not need the tires rotated, the dealership that we bought it from had already done it not that lo Everything was great, but my husband said that I did not need the tires rotated, the dealership that we bought it from had already done it not that long ago. More

Awesome I have been going to the Quick Lane for almost 10 years now and have had probably only two cases where I had an issue, one being the cap for the oil w I have been going to the Quick Lane for almost 10 years now and have had probably only two cases where I had an issue, one being the cap for the oil was not put back properly and the other was the front seat was left covered in grease that they cleaned for me but after 10 years and probably 50 trips to the quick lane that is a pretty good percentage. More

Remove snow tires and change the oil The service was excellent. I dropped off the car and it was ready when I needed it. It drives well with the summer tires now that the danger of snow The service was excellent. I dropped off the car and it was ready when I needed it. It drives well with the summer tires now that the danger of snow might be past More

Good customer service Went in for a tire swap, oil change, and State inspection. I was informed that front end repair work will be needed to pass inspection. Have to come Went in for a tire swap, oil change, and State inspection. I was informed that front end repair work will be needed to pass inspection. Have to come back another time for that. Vehicle was completed in the time frame that was stated. More