Gettel Hyundai of Charlotte County

I actually called the service department because I noticed that my spare tire was making noise underneath my 2022 Palisade & needed to be tighten. I checked the trunk & I didn't have the jack handle b noticed that my spare tire was making noise underneath my 2022 Palisade & needed to be tighten. I checked the trunk & I didn't have the jack handle but had the jack. I ordered the handle per service but then they refused to warranty it and I had to pay for it myself. I was a little pissed off because this is a tool that's needed to replace a flat tire and it supposed to come with the car. Service rep justify their disapproval by saying, " How do we know that you didn't remove it". Seriously who the xxxx needs the jack handle with the jack. And frankly who the xxxx checks for a jack and jack handle in the trunk of the car when they buy it . Really. Well I have to pay for it because you need it for the jack. And believe me, I will not forget this next time I go in to purchase another Hyundai. I have had 6-Hyundai this far. I'm not use to being called a lier at a dealership so I'm left with a mistrust now about Hyundai service. Dr. Jary Quiñones Cell: 310-600-3900 Email. Quebal08@gmail.com More

Everyone was very helpful and the process went smoothly. We really liked working with James and Steve. We really liked working with James and Steve. More

Anthony is awesome. I would never buy from them again. The dealership itself is horrible. I would never buy from them again. The dealership itself is horrible. More

Great people! Great service! Very helpful. Xtremely great in every way! Also, very accommodating with you during your wait. Great service! Very helpful. Xtremely great in every way! Also, very accommodating with you during your wait. More

My wife was in an accident and called to get an estimate. The person she talked to said that if she brought it in on November 8th they could work on it. I thought that did not sound right and when she took The person she talked to said that if she brought it in on November 8th they could work on it. I thought that did not sound right and when she took it in they gave her an estimate but could not do the work until they got the parts. So we had to schedule another appointment. More

Very attentive to detail. Very thorough in analysis and seem very knowledgeable and results oriented and driven. Very thorough in analysis and seem very knowledgeable and results oriented and driven. More

Probably the worst experience I have ever had when purchasing a vehicle. I have been horribly treated by Hyundai Motor Finance and my complaints to the dealer are not being respected. purchasing a vehicle. I have been horribly treated by Hyundai Motor Finance and my complaints to the dealer are not being respected. More

Drove 2 hours just so they can charge me $3000 for gettel advantage. Very misleading advantage. Very misleading More

Gettel has always be very efficient & attentive plus repairs/check ups are done in a timely manner. Thanks! repairs/check ups are done in a timely manner. Thanks! More

Hyundai of Charlotte has exceptional customer service and support! I appreciate everything they do with keeping you up to date with your vehicle. support! I appreciate everything they do with keeping you up to date with your vehicle. More