Gjovik Chevrolet Buick GMC

5 Star Treatment Every person I interacted with was AMAZING! From my first inquiry about the car with the sales team, to the F&I process, until I pulled away in the c Every person I interacted with was AMAZING! From my first inquiry about the car with the sales team, to the F&I process, until I pulled away in the car, all were fabulous. Everyone was kind & obviously took pride in their work. More

The scheduling of the work was completely mis-managed I scheduled for paint protection, fabric, rustproofing and what I understood to be under-body sound proofing. Knowing I had vacation planned for Nove I scheduled for paint protection, fabric, rustproofing and what I understood to be under-body sound proofing. Knowing I had vacation planned for November 25, 26 ans 27th. I made an appointment with Brandy to drop off my car Monday afternoon the 25th. I arrived around 1:00pm on Monday. Michael was trying to assist. the problem seemed to be that another customer had not yet returned the loaner car that was scheduled to have been brought back by 11:00am. Would I mind waiting in the lounge while they sorted this out. Having been hanging around in the area, Brandy reappeared with the work order that had 11/26/drop-off. I replied that knowing the work would take more than 1 day, when I made the appointment, my expectation was that I would drop off Monday in order for the work to be done of Tuesday the 26th. Brandy insisted the mistake was mine and I would need to come back on Tuesday. To say the least, I was quite unhappy which I clearly voiced. The resolution remain my problem to which I departed and wasted a 40 mile round trip only to have to repeat the next day. Wednesday the 27th was bad weather with strong winds and rain. Micheal tried to contact me several times but our phone lines would not connect. Michael finally was able to text me around 4:00 to let me know Line X had not yet picked up my car in a timely manner. I was ok with that as I was not traveling on the holiday. When I called on Friday to see if my car was done, Micheal was away. the gentlemen I spoke to said he had no record of the car being returned yet- could be due to the Holiday. I called again on Saturday. Nope wouldn't be done. When I called on Monday, December 2nd Micheal made me aware early afternoon that Line X has JUST PICKED UP MY VEHICLE THAT DAY!. For heavens sake. My car sat at dealership from November 26th to December 1st with NOTHING DONE. Micheal was able to let me know early Tuesday morning that my car was finally done. I had to take off early from my office to make the pick-up. As a side note, I was under the impression that I purchased Sound Proofing. Every document I saw noted clearly - NO LINE-X. I questioned this several times and even contacted my Salesman Max who assured me that yes. I did purchase sound proofing. None of the paperwork I was given at financing showed any breakdown. Finally, to the cashier. what does the invoice say? No Line X. I asked Micheal directly - I thought we had this straightened out. Michael said he noticed it on the return paperwork and crossed out that line on his record. I presented my invoice suggesting it would have bee a good idea to write that on my copy as well. He did not. At the end of the day, I believe Michel was trying to be helpful. Brandy seemed more interested in my being wrong. I don't know where the blame lays for the scheduling. I would also state that if I do have sound proofing, it was a big waste of money. Lesson learned More

Great Experience Purchasing our new truck was a great experience with Josh and Steve was very helpful when deciding on a warranty. I would highly recommend them both. Purchasing our new truck was a great experience with Josh and Steve was very helpful when deciding on a warranty. I would highly recommend them both. More

Smoothest deal Works with what you have, tries best to accommodate every step of the way and nice people. Would recommend dealership to others for a great car. Works with what you have, tries best to accommodate every step of the way and nice people. Would recommend dealership to others for a great car. More

Great Dealing with Josh was great. I’ve bought now a total of 3 new vehicles here and will most likely get the next one here. Dealing with Josh was great. I’ve bought now a total of 3 new vehicles here and will most likely get the next one here. More

Good inventory and great buying experience. They had the exact vehicle I wanted whereas most other regional dealers did not. The price was solid and they met me half way on my trade-in. Sales co They had the exact vehicle I wanted whereas most other regional dealers did not. The price was solid and they met me half way on my trade-in. Sales consultant, Chris Griffing, was down to earth, no BS, and the guy who gave me the quick tutorial on the features, Josh Bickle, was sharp as tack. Gjovik was my choice out of four total local dealers that I interacted with. More

Purchase of 2017 GMC Acadia Purchased used - fair price. What we were looking for. ** Best part was the total time spent was 3 hours ** Done deal. Anthony knew his inventory a Purchased used - fair price. What we were looking for. ** Best part was the total time spent was 3 hours ** Done deal. Anthony knew his inventory and was willing to go out of his way to make things happen. 1 month later and we are still happy with the total experience. More

First impressions are everything and Gjovik nailed it! I made my appointment from the dashboard of my Suburban which was cool. Showed up and pulled into an extremely clean service bay. I was greeted by t I made my appointment from the dashboard of my Suburban which was cool. Showed up and pulled into an extremely clean service bay. I was greeted by two people one was putting protective covers on my seat, steering wheels, and floor while the other started me in the computer. I have been to several dealers who ignore you until they are forced to help you because nobody else will. My vehicle was taken care of in a timely manner and everyone was very nice. I bought me car here but told myself I would likely not drive the 35 minutes to have my vehicle serviced once it is out of warranty. This visit may have changed my mind. More

Excellent I was interested in a used vehicle that was on line. Met with Brandi & she had salesman Chauncey follow up with my needs. I told them that I had a lim I was interested in a used vehicle that was on line. Met with Brandi & she had salesman Chauncey follow up with my needs. I told them that I had a limit due to the holidays & he & Joe was able to make it happen.I meet with Steve in finance & he worked with me the best he could. All 4-people A+. More

Great Experience Chris helped make my first time car buying experience a breeze. He worked with me to get me exactly what I wanted! I highly recommend going to Gjovik Chris helped make my first time car buying experience a breeze. He worked with me to get me exactly what I wanted! I highly recommend going to Gjovik if you're looking for a car! More