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Glen Toyota
Fair Lawn, NJ
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,133 reviews
July 07, 2022
Great service, from scheduling to arrival leaving. Everyone was friendly, and informative. Wish there were some refreshments or coffee in the waiting room. It was 10AM when I went and everything was e Everyone was friendly, and informative. Wish there were some refreshments or coffee in the waiting room. It was 10AM when I went and everything was empty. More
by JOBA356
Verified CustomerEmployees Worked With
July 07, 2022
Great customer service,all ways gets me in and out quickly,job well done by entire staff. quickly,job well done by entire staff. More
by JCASALE4
Employees Worked With
July 07, 2022
I had an issue with my check engine light. I had to come back a couple of times, but they finally found the issue and fixed it. Bill Hughes is the BEST! He made sure the issue was resolved an I had to come back a couple of times, but they finally found the issue and fixed it. Bill Hughes is the BEST! He made sure the issue was resolved and they did resolve it the second time around. Thanks to Bill for his excellent service and to the technician for diagnosing the problem. More
by Fred W.
Employees Worked With
July 07, 2022
Service writer was courteous, informative, and not pushy. Explained what I needed done and what could wait. Explained what I needed done and what could wait. More
by JohnnyDoowop
Employees Worked With
July 07, 2022
The people working there are professional, treat customers respectfully, and the work is done well and timely. customers respectfully, and the work is done well and timely. More
by larry.chiarelli
Employees Worked With
July 07, 2022
Very good place and very god works and you feel comfortable of going there, n is a very good place to go for ur car comfortable of going there, n is a very good place to go for ur car More
by daniel
Employees Worked With
Other Employees :
Jonathan Guerra-Penate
July 06, 2022
Excellent service; welcoming staff; they buying a car these days less hectic and challenging. I’ve already invited a relative of mine to call Mr. Javier Perez for guidance his next purchase. In my humble these days less hectic and challenging. I’ve already invited a relative of mine to call Mr. Javier Perez for guidance his next purchase. In my humble opinion, he is a great asset to Glen Toyota. More
by AMIMONORD
July 06, 2022
This was far from satisfactory. My wife was treated very rudely by one of your employees when she presented herself for her 2:30 appointment. Fortunately, another employee saw what My wife was treated very rudely by one of your employees when she presented herself for her 2:30 appointment. Fortunately, another employee saw what was happening, took charge, and my wife was able to get her Prius serviced. She did not get any names, although you should be able to get the name of the employee who helped, because she wanted to let this go. I, however, will not. We have been coming to you with both our Toyotas for a long time. If this ever happens again we will never set foot in your shop again. More
by nana30092
Employees Worked With
