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Glen Toyota

Fair Lawn, NJ

4.6
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,133 reviews

April 24, 2022

99. 9% 👍they give me all the information and good job. Thry fix the noise at the back my car tnx More

by mgatc1288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan cordon
May 10, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 23, 2022

Bill in service was extremely helpful. It was a pleasure dealing with him. Unfortunately, I can’t say the same for the parts department. When I called initially- the parts department was More

by alexamador09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 23, 2022

Appointments are not hard to come by. Service desk staff always professional. Service is spot on. Bonus is that they air HGTV in the waiting room. More

by eileen.delahoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marin
May 10, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 22, 2022

Salesman Jayson was very good, finance manager was a little pompous, I appreciate the offer of extended warranty, but don’t need to be so condescending, I got the impression that Glen Toyota is a high p More

by Spawn1260
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mota-Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

April 22, 2022

Great communication! !! They definitely work with you and try their very best to finish the job in a timely manner. More

by Tarron898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JUAN CORDON
May 10, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 22, 2022

What a great experience! It was easy to make an appointment online for service! Team was super nice and kept me informed of what was going on. The waiting area was very comfo More

by iwrk2much
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Jennings
May 10, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 22, 2022

nice clean facility friendly staff my issue was handled and the shuttle was appreciated since the repairs took all day Since the pandemic restrictions are relaxed now HOW ABOUT BRINGING BACK THE COFFEE More

by bob.mayurnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 20, 2022

Very friendly and excellent customer service. Felt very welcome also service was fast will be coming back for future maintenance. More

by JONATHAN19945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 20, 2022

This was a pleasant experience for us. We could see that every effort was made to satisfy the customer in a friendly manner. Service was efficient and super organized. It was great to have More

by snapper123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Jennings
Apr 30, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 20, 2022

Great job. Thanks for doing a wonderful job every time I take my car thanks More

by JoseT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 10, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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