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Glen Toyota

Fair Lawn, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,133 reviews

March 17, 2022

Excellent dealer in northern New Jersey’s I have ever dealt with in the past 20 year More

by Shimonissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2022 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 17, 2022

They gave me a lot of information about my RAVE 4 about my car not starting. and they check the computer More

by frankbt03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2022 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 16, 2022

Javier was a great salesman with us. He provided a good information, explain all the details, and advising us which model would be fit for our needs. I strongly recommend this dealer, an More

by ALVAREZVICTOR79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genaro Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2022 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 16, 2022

Always have the experience when I get my cars at the service department I also tell all my friends and family to to Glen Toyota More

by REJPCJ3573
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Jennings
Report | Print
Mar 19, 2022 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 16, 2022

It’s fast car service & good customer service but no coffee in the waiting lounge. More

by carmiedm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cruz
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Mar 19, 2022 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 15, 2022

Everyone was friendly and helpful, but I always have a lot of very-expensive things recommended to me that I’m not sure I need. Also, I called the day before and said I had a Prius and asked the price More

by rachellendner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2022 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation. Thanks Rob D GM

March 15, 2022

Just got my car back from Glen Toyota Service center. Juan is very helpful, friendly and the results were great I highly recommend! More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
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Mar 19, 2022 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 14, 2022

Scheduling was very easy. Drop off and pick up were done quickly. Very Good experience. More

by jrecca58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 10, 2022

I was very happy with my visit…employees were very professional and respectful.. very nice waiting area, you can see on tv monitor the service status of your car and you can see how many cars are bein More

by GLV12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Jennings
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Mar 12, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 09, 2022

Hacen buen servicio, pero lo unico malo que no asumen responsabilidades de tu vehiculo cuando lo rayan por otras personas a pesar que toman foto o video al ingresar el vehiculo para que sea supuestamente More

by Josephy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Mar 12, 2022 -

Glen Toyota responded

Gracias por tus comentarios. Mi equipo de administración revisó el video de la condición de su vehículo al ingresar a la unidad de servicio con usted de su vehículo. Eso reveló que su daño estaba en el vehículo antes de que llegara a nuestra tienda. Nuestro personal se esfuerza por brindar una experiencia segura y positiva para todos nuestros clientes durante estos tiempos difíciles y ha trabajado incansablemente durante toda la pandemia. Darnos una revisión o calificación menos que deseable durante estos tiempos es irrazonable e injustificado ya que su vehículo ya estaba dañado. Si desea hablar más sobre esto, no dude en ponerse en contacto conmigo en cualquier momento. ¡Gracias por su negocio! Rob D GM

Mar 13, 2022 -

Josephy responded

Segun ellos dicen eso pro cuando uno ve ese video no es igual al los rayones que tiene mi carro. Eso es lo que dice el administrador del consensionario para tapar su error.

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