Glen Toyota

Experience and Know-how I was not looking for a new car, but like a lot of people, I could not resist the temptation to look when I accompanied friend to finalize her new pur I was not looking for a new car, but like a lot of people, I could not resist the temptation to look when I accompanied friend to finalize her new purchase. When I did...I was hooked. Neil and Tom made me feel like part of the family, answered all my questions and did not pressure my decision. I like in PA, the customer care I was given made it worth my drive. Add Mike, "the closer" to the package and I could not have asked for a better experience. Thanks guys! More

Awesome , Nicole made it very easy for me to have my car serviced. I dropped it off the night before and it was done and waiting by the time I was leaving for , Nicole made it very easy for me to have my car serviced. I dropped it off the night before and it was done and waiting by the time I was leaving for work. Thank you again for the easy process More

Excellent As always good service, friendly and professional staff. Been dealing with this service department many years have always been treated well and hones As always good service, friendly and professional staff. Been dealing with this service department many years have always been treated well and honestly. Thank you More

Great Nicole was very friendly and helpful. There was also a very nice Hispanic gentleman Who’s name I can’t remember who took my car and brought my car Nicole was very friendly and helpful. There was also a very nice Hispanic gentleman Who’s name I can’t remember who took my car and brought my car back for me. More

Very satisfied Great service, nice accommodations, very happy to see at any moment what was being done to my vehicle on the large display located in the waiting room Great service, nice accommodations, very happy to see at any moment what was being done to my vehicle on the large display located in the waiting room and my rep, Nicole always keeps me posted about my car’s status IN PERSON!!!!!! More

Great Service Kept me informed about my car. Great customer service. Car was ready before the time I requested. Very easy to make an appointment. No pressure for ex Kept me informed about my car. Great customer service. Car was ready before the time I requested. Very easy to make an appointment. No pressure for extra service. More

total check-up and tire and brakes concerns. Ryan listened to my concerns, told me how long the wait would be, told me what problems were found, explained my brakes squeaking situation and told m Ryan listened to my concerns, told me how long the wait would be, told me what problems were found, explained my brakes squeaking situation and told me how much it would cost to repair but that they could be left as is since that did not impact safety or performance. Ryan clarified for me the causes of all the remaining issues, and allowed me to make notes. When he said they would need a day to fix the problems and I suggested I bring the car back next week, he told me with certain problems he didn't advise me to drive the car with those so I agreed to leave the car for the work. I asked if, considering the cost of repairs, it was worth investing that amount, $1800, in a 13 year old second hand car. He assured me that with the repairs (and its low mileage) it would drive like new, that there would be loads of people willing to buy that car once fixed. I was driven home. The next day they called me when the car was ready and said they would find two drivers to bring me my car since I had no way of picking it up. The car was returned even cleaner than it was when I took it to a professional car wash! Excellent repair and service! Thank you. Note: In ratings below, i was unable to rate Price since I didn't do any comparison investigations. More