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Glen Toyota
Fair Lawn, NJ
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,133 reviews
November 11, 2019
New purchase Great dealership, very cooperative and understands the needs of customers. Friendly atmosphere, no pressure at all. Knowledgeable sales personnel Great dealership, very cooperative and understands the needs of customers. Friendly atmosphere, no pressure at all. Knowledgeable sales personnel . Delivery process was excellent. Recommend family and friends to this dealership. Definitely deal with this dealership again. More
by Thomas
Verified CustomerEmployees Worked With
Jeff Braunstein, Johnny Cruz
November 10, 2019
great to wait for quick and efficient to wait for the service to occur--brought in my handicapped vehicle and the service was perfect-- the concern they had for my need quick and efficient to wait for the service to occur--brought in my handicapped vehicle and the service was perfect-- the concern they had for my needs is outstanding More
by ronamc
Employees Worked With
Richard Jennings
November 08, 2019
Great I had a great experience at Glen Toyota Monica Ventura was so nice and extremely friendly, she explained options and she was clearly, thanks Monica fo I had a great experience at Glen Toyota Monica Ventura was so nice and extremely friendly, she explained options and she was clearly, thanks Monica for all your help. More
by Barraza1969
Employees Worked With
Monica Ventura
November 08, 2019
Okay-but see below. Took a long time. Came in because air pressure light went on. Bought the tires from you less than two months ago. Should not have to had come back Took a long time. Came in because air pressure light went on. Bought the tires from you less than two months ago. Should not have to had come back so soon, if at all. Also called and left a message for the service department to call back. When they didn't, I called back again and lo and behold, someone answered. This is not the first time this has happened. Are messages checked? More
by ARTMINSKY
Employees Worked With
Richard Jennings
November 08, 2019
Highly recommend Awesome friendly staff and management!!! Easy to work with. Helped every step of the way. After 15 years driving my Toyota Highlander I was ready f Awesome friendly staff and management!!! Easy to work with. Helped every step of the way. After 15 years driving my Toyota Highlander I was ready for something new. I absolutely love my 2020 Toyota 4Runner!! More
by JENNIFER.GRAIANI
November 07, 2019
Great buying experience No problems at all worked with Tommy and Rob Daland. Leased a brand new Camry at a good price. Going next time I need a car. No problems at all worked with Tommy and Rob Daland. Leased a brand new Camry at a good price. Going next time I need a car. More
by jkingnatalie
Employees Worked With
November 06, 2019
expedient Service was fast & efficient! Was able to get an appointment in a short period of time! Work was done very quickly! Coffe & bagels were good! Service was fast & efficient! Was able to get an appointment in a short period of time! Work was done very quickly! Coffe & bagels were good! More
by ANNERICHFUCITO
November 04, 2019
Airbag service light We came to have them look at our 2019 rav4 leases this past March. The red airbag light was on and it said to bring it to the dealership. After waitin We came to have them look at our 2019 rav4 leases this past March. The red airbag light was on and it said to bring it to the dealership. After waiting quite some time, they did a quick fix. In less than 24 hours the light was back on. Extremely disappointed given we have twin babies at home and no time to keep coming back. More
by Rreinheimer82@gmail.com
Employees Worked With
Richard Jennings
November 03, 2019
Air pressure Went last week to have tire air pressure signal checked. They said they put air in tires but gauge was fine and they reset it. Tire pressure signal is Went last week to have tire air pressure signal checked. They said they put air in tires but gauge was fine and they reset it. Tire pressure signal is back on. Went in a week later they said they put air in tires and reset it. That night signal went back on. Guess I'll be going back again for a third time. Did not get second gentlemen's name but was not very personable. More
by Kathleen
Employees Worked With
November 02, 2019
Impressed with entire service experience. From the moment I pulled up to the moment I left, I was 100% satisfied. Your service center is clean and impressive. The attitude of all employees was From the moment I pulled up to the moment I left, I was 100% satisfied. Your service center is clean and impressive. The attitude of all employees was better than professional, they were responsive, informative, friendly and inviting. Your waiting room was excellent and my wait time was exactly as stated o the phone when I made my appointment. Keep up the good work. I should have bought Toyota years ago More
by TREBOR78
Employees Worked With
