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Glen Toyota

Fair Lawn, NJ

4.6
4,136 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,136 reviews

November 04, 2019

Airbag service light We came to have them look at our 2019 rav4 leases this past March. The red airbag light was on and it said to bring it to the dealership. After waitin More

by Rreinheimer82@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Jennings
Nov 07, 2019 -

Glen Toyota responded

Hi I can’t pull your information based on the username from Dealerrater. Please contact Mike Elston at melston@glentoyota.com so we can rectify the situation. Thanks Rob D GM

November 03, 2019

Air pressure Went last week to have tire air pressure signal checked. They said they put air in tires but gauge was fine and they reset it. Tire pressure signal is More

by Kathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Rosales
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2019

Outstanding service The Toyota Recall Center sent me to the wrong address fortunately I remembered when they moved the maintenance section. The quarters were clean, the More

by PETERJPEIRANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Willis
Dec 11, 2019 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

November 02, 2019

Impressed with entire service experience. From the moment I pulled up to the moment I left, I was 100% satisfied. Your service center is clean and impressive. The attitude of all employees was More

by TREBOR78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2019 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

November 02, 2019

Honest and fair. My salesman, Javier and my finance manager, Michael Finn, worked with me to keep the new lease within my budget. Mike took great care to be sure I und More

by VDEPAUW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Flores
Nov 16, 2019 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

November 01, 2019

Pleasant experience with Rep Richard Jennings. Very accommodating, pleasant encounter. I am a 74 year old who can no longer drive when it’s dark. I told that to my rep Mr. Jennings when I broug More

by EUN458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Jennings
Dec 05, 2019 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

November 01, 2019

Professional and polite Good personal good waiting room good reception and good exit. Starting with my name appearing in big letters on the digital board at the moment you More

by rigo ind.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Glen Toyota responded

Thanks so much for the feedback, Glen Toyota appreciates your business! Rob D GM

October 30, 2019

excellent service from time we entered showroom to the time we left, everyone and everything went great. John Doyle was very nice and took care of us . More

by arl61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Doyle
Nov 07, 2019 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

October 29, 2019

Great service also done quickly Jason was very helpful and explained what was needed . He answered all my questions about next service. I feel that my car is in great condition whe More

by Alisadale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Forkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

October 29, 2019

Great Guys SHOWED THIS BEAUTIFULL CAR TO ME AND EXPLAINED ALL THE FEATURES AND THE DEAL WAS GREAT,THE SALESMAN TOM AND THE GENERAL MANAGER ROB WERE THE NICEST CA More

by NJOLDIE
Recommend Dealer
Yes
Employees Worked With
Tom Distefano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ROB DELAND
Nov 07, 2019 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

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