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Glen Toyota

Fair Lawn, NJ

4.6
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,133 reviews

January 09, 2024

Met Neil coming in for my lease preinspection. He started off asking what I was thinking of doing with my current lease. He helped me find a great new lease and at a fair price. Car looked great f More

by francis.botero
Recommend Dealer
Yes
Employees Worked With
Neil Dimaso
Jan 20, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

January 09, 2024

I met with Tom and he was really a pleasure to work with. I love my new Highlander. Very professional and very knowledgeable with no pressure. More

by KGHAMPEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Distefano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

January 08, 2024

Good The dealership is always a professional experience with the staff sending reminders and updates as you wait. They told me I was early for an oil change which was nice to hear. More

by jec1136th
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Padilla
Jan 20, 2024 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

January 08, 2024

The valet parking old man needs an attitude adjustment He should be more courteous That's it More

by R.qariani
Recommend Dealer
Yes
Employees Worked With
Kelsey Cimillo, Kelsey Cimillo
Jan 20, 2024 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

January 08, 2024

Excellent , and not much time to wait . Good customer service . They told me everything I need to know about what my car need it More

by carlanajarro08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Cimillo
Jan 20, 2024 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

January 07, 2024

Was fast very good i don't have to wait to long Love it Thanks you More

by saramarzo23
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Padilla
Jan 20, 2024 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

January 07, 2024

Easy to book appointment online. Friendly customer service. Nice lounge area. Thorough check of car. More

by kristin.colella
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Rosales
Jan 20, 2024 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

January 06, 2024

Seamless, professional and courteous. Neil was very accommodating and answered every single question. Def a fine example for the rest of your sales team! More

by dmress3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Baran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Dimaso
Jan 20, 2024 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

January 05, 2024

2 hour 30 minutes for oil change. That’s ridiculous. You need more mechanics at the shop More

by FDEZROBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com so we can discuss the situation. Thanks Rob D GM

January 05, 2024

Good job. I've always appreciated the help of the Glen Toyota Service Dept. I will defnitemeht recommend. More

by Michael O. Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Onassis Forteza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

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