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Glen Toyota

Fair Lawn, NJ

4.6
4,136 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,136 reviews

September 28, 2019

Express Lube The job was done as promised by Bruce. I requested to install my wiper blades that I purchased from the same dealership and it was installed as a cour More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

September 26, 2019

Issue Last time i brought my contract to proof I have 3 years service but again they asked and said nothing is shown in the system, with attitude. I tried h More

by Peggy
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicole Willis, Ryan Christensen, Richard Jennings
Oct 09, 2019 -

Glen Toyota responded

Thanks so much for the feedback, Glen Toyota appreciates your business! Also the staff has been coached about what transpired and informed of how you were feeling. I feel it was a teaching moment and am sorry about how you feel this visit went. Thanks again Rob D GM

September 26, 2019

Nicole was great as usual Nicole got me in on time and had the car back to me when promised. The car was repaired at the price agreed to. I still think it was a little high. More

by Carmine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Willis
Oct 09, 2019 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

September 26, 2019

Ryan provides excellent customer sevice I appreciated that Toyota persisted in finding out the reason for the noise in my car and didn’t just say it was nothing. We went on a long drive unti More

by Jpaddon81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Christensen
Oct 09, 2019 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

September 26, 2019

Love my Highlander Great experience. Drove in intending to get a fair deal on a new car. Did some negotiation on trade-in value but it was a simple, fair process with To More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Distefano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

September 26, 2019

5,000 mile Service at Toyota Service Center Excellent revision on the vehicle service. My vehicle is running like a well oiled machine. No issues and great Toyota service. As usual as always. Th More

by jlantzx34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Baran
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Flores, Bill James
Sep 26, 2019 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

September 25, 2019

they did an awsome job responsible management cut time short as much as possible quality work parts and service department help full and explane every little thing. thank yo More

by orazaliy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Cimillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

September 21, 2019

Helpful Never fun to get the bad news about one’s car. But Bill, my service rep, was clear and a good communicator. He estimated the time just right and I app More

by dkd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill at the service desk
Oct 09, 2019 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

September 18, 2019

Replace ignition keys Made phone call to service department in morning. Was told to bring car in. I was there within the hour. Went to Service Dept. A gentleman named Rich More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Jennings
Sep 18, 2019 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

September 17, 2019

Maintenance Excellent service very good costume service the more important the price is very good I have 5 year with this company I love ?? My Toyota company More

by Daisy mejia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Sep 18, 2019 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

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