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Glen Toyota

Fair Lawn, NJ

4.6
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,133 reviews

June 16, 2019

Maquia liptrot Great service nice and helpful people thanks bruce rosales. Nice and clean environment price was good all positive vibes Toyota take very good care of More

by Maquia 23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2019

Quick and efficient Modern tech, no problems! Courteous staff! Clean waiting area with TVs and coffee. I love what you do for me: T O Y O T A! More

by IKOGAN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Morales
June 13, 2019

Long wait, not all work completed I went in to have 3 service issues to be addressed on my truck. After 4 hr wait in lobby, only 2 of 3 had been completed. It was not communicated that More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Rosales
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2019

Excellent Service My first visit to Glen Toyota was excellent. The staff was very friendly. The service was prompt. They fixed a manufacturer defect at no cost to me. T More

by Silver11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tatiana assisted me with making the appointment.
June 12, 2019

Pleasant waiting experience. Time to completion of work Professional work at the going rate. Pleasant waiting experience. Always informed of updates to on-going work as necessary. Time interval for comple More

by MACXFIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2019

You Can Trust This Man I appreciated Javier's dealing with my wife and I. We went there on May 24 and provided us all the information we asked for. He's considerate and pati More

by pawisngtren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Flores
June 09, 2019

Maintenance Service Every time that I go to receive service on my car, the service is complete in a timely manner. There is a wonderful, relaxing waiting area in which re More

by DoraMae Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Christensen
June 09, 2019

extremely poor service Did not top fluids. Engine light was on and there was no mentioning about it, only changed oil, do not see filter part on receipt! I do not think the More

by azab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich
June 08, 2019

Visit Johnny G at Glen! During the process of searching for a new car, I visited multiple dealerships. I encountered salesmen with horrible attitudes and who wanted nothing m More

by Melissa525
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Gonzalez
June 07, 2019

Costco 15% discount coupon not honored I had a coupon from Costco which gives 15% off for service and parts and I was told that this coupon is from sales and can’t be honored it is not them More

by jmshahusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard in service . Don’t know last name
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