Glen Toyota
Fair Lawn, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Excellent customer service The customer service is always excellent The staff is always welcoming and friendly The location is convenient and the environment is pleasant T The customer service is always excellent The staff is always welcoming and friendly The location is convenient and the environment is pleasant The quality of work is always excellent More
Going above and beyond. My husband came in for our first 5,000 mile check-up. He told them that the Entune Suite app is constantly requesting to be updated, no matter how My husband came in for our first 5,000 mile check-up. He told them that the Entune Suite app is constantly requesting to be updated, no matter how many times I have updated it. After the visit, I drove the car and the same request for an update kept appearing. It was almost 5 PM when I drove into the service department. The man who helped me, who might have been a service manager, was extremely polite, very understanding, very apologetic and very anxious to help us. We waited in the service are for only a short time when he came in to talk to us and explained how we can resolve the problem. The problem has been resolved to our satisfaction. Thanks for all of your help. More
Great experience Neil, my salesman, was friendly and never pressured me into anything. He answered all my questions. I got a great SUV at a fair price. Mike, my financ Neil, my salesman, was friendly and never pressured me into anything. He answered all my questions. I got a great SUV at a fair price. Mike, my finance guy, worked to get me the lowest rate possible. More
Winter tire change-over Bruce is an excellent assistant, talks in a friendly informative manner to customers. I watched him multitask and at the same time politely answer ra Bruce is an excellent assistant, talks in a friendly informative manner to customers. I watched him multitask and at the same time politely answer random questions from customers. No attitude, no impatience, Makes people feel at home. Amazing! More
Always professional treatment. Excellent service team, modern pleasant facility, timely professional service. Reminders for followup scheduled services provided. There are many oth Excellent service team, modern pleasant facility, timely professional service. Reminders for followup scheduled services provided. There are many other Toyota dealers, based on my experience, you cannot go wrong choosing Glen for your next purchase/lease/service. Highly recommend Glen Toyota. More
Service The service center is beautiful and the people are nice. My service was very expensive compared to other dealerships we have had cars serviced through The service center is beautiful and the people are nice. My service was very expensive compared to other dealerships we have had cars serviced through. After leaving Friday and paying over 1400, I noticed the left blinker was flashing g. Brought it back on Monday and was charged for the blinker. I donn’t Think I should have been charged again. More
New Toyota Tundra Bought an new Toyota Tundra Platinum so far no issues at all, pick up and finance were very easy. Instructions were given fast and efficient. Bought an new Toyota Tundra Platinum so far no issues at all, pick up and finance were very easy. Instructions were given fast and efficient. More
Service They were very friendly and honest as to what my car needed. It did take much longer than the promised wait time but the waiting area is very clean an They were very friendly and honest as to what my car needed. It did take much longer than the promised wait time but the waiting area is very clean and comfortable it was easy to get my work done More
Perfect service I can’t begin to say how happy I am with the service they explained everything my car needed they gave me choices on the prices , and even gave me a r I can’t begin to say how happy I am with the service they explained everything my car needed they gave me choices on the prices , and even gave me a ride back at home while my car was getting fix, and the last thing they did for me was cleaning (car washed vacuum .) More
Efficient and pleasant Nicole was pleasant and very helpful. Center was accommodating. Wait time reasonable for a Saturday. Nothing negative to say only positive feedback Nicole was pleasant and very helpful. Center was accommodating. Wait time reasonable for a Saturday. Nothing negative to say only positive feedback. I would recommend this Toyota Service Center. More