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Glen Toyota

Fair Lawn, NJ

4.6
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,133 reviews

June 28, 2024

My purchase of a car at Glen Toyota last July is the first time I used the services of that dealership. It is also the first time I purchased a Toyota. To date, I don't regret either decision. I trus More

by cfc3usa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Mota-Herrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 27, 2024

I know my car is in the best hands at Glen Toyota! Bill is great, he explains everything clearly, it is a pleasure to work with him! More

by Analu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 27, 2024

After the 2nd trip in a week my daughter went all the way there to find out they ordered the wrong part. No apologies or anything. Takes about a half hour to get there. More

by bposull
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Marin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com so we can rectify and discuss the situation. Thanks Rob D GM

June 25, 2024

If you need a new car ask for Darluis. He helped us out so much and made car buying fast and easy. Thank you Darluis. More

by JUDITHD811
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darluis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

June 24, 2024

Thank you for advising me about the brake condition. Glen Toyota always provide the reliable and excellent service. More

by genemila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Cimillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 24, 2024

I worked with Mae Naber. Mae was straightforward and open about answering questions. My frustration occurs whenever the paperwork comes into play. Negotiation is a minor More

by fred74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Baran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mae Naber
Jun 26, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 22, 2024

I walked into the dealership after a traumatic experience (my car was totaled) and felt very lost. Immediately one of your sales associates, Maye came to my rescue. She just recently started working at the d More

by brianeveale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May
Jun 26, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 22, 2024

Josh was super helpful and accommodated my needs for the car i wanted. It was a quick and easy process and i’m very happy More

by XOJESSXO1107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 22, 2024

Everything went well except whomever did the car wash didn’t wipe off my car.niI had spots all over it . The widows rear view as well. The back window spots of water and the body. I had to spend more m More

by puffin201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! . We utilize all customer feedback so we can improve. Glen Toyota certainly appreciates your business! Rob D GM

June 21, 2024

Work was done in a timely manner and within a reasonable price. Thank you so much. More

by rdevilsnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

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