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Glen Toyota

Fair Lawn, NJ

4.6
4,135 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,135 reviews

April 25, 2023

I emailed to manager several weeks ago and there was no response so you’re getting no response now More

by Lido21201
Recommend Dealer
No
Employees Worked With
Bruce Rosales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com so we can rectify and discuss the situation. Thanks Rob D GM

April 25, 2023

My service was explained clearly and was done in a timely manner I appreciated the courtesy More

by WYLDESCOT@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Kelsey at the service desk
Apr 26, 2023 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

April 24, 2023

It was easy making an appointment online. The text reminders were helpful. They also sent an email reminder. More

by hearts7sf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Cimillo
Apr 26, 2023 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business.Thanks Rob D GM

April 23, 2023

Awesome service! Always have a great experience, the team has you in and out in no time More

by Scottpir1298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

April 23, 2023

Service is very good and staff is very courteous and cooperative only thing is They should inform in advance if prefer to communicate through Cell phone Thanks More

by ashinparikh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I did get the nane
Apr 26, 2023 -

Glen Toyota responded

Thank you so much for the feedback. We look forward to seeing you in the future! Rob D GM

April 23, 2023

Kelsey was great! Very friendly and kept us informed the entire time. Got our car back much sooner than anticipated. No hassles. More

by victorioautobodynj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Cimillo
Apr 26, 2023 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

April 23, 2023

5 100 5 Excellent. Communication was great Communication Was Great Service Was Completed On Time More

by Bsnaguski@gmail.com
Recommend Dealer
Yes
Employees Worked With
5
Apr 26, 2023 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

April 23, 2023

5 5 5 5 5 You guys are amazing. Sincerely. Jason they should definitely be giving you a raise. I have never experienced this level of excellent customer service anywhere hands down More

by DerekC
Recommend Dealer
Yes
Employees Worked With
5
Apr 26, 2023 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

April 22, 2023

Great service ! !! Professional, fast , good attitude. I can wait for my car in the place. More

by Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

April 22, 2023

I believe they did their best to get me into the best car to meet my needs. I had a very good salesman. More

by KAY-LAW
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Baran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darluis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

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