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Glen Toyota - Service Center

Fair Lawn, NJ

4.5
2,780 Reviews

2,780 Reviews of Glen Toyota - Service Center

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April 16, 2021

The building is clean and safe and filled with friendly, trustworthy, honest staff. I would recommend them to anyone who needs their car fixed, every time! More

by JFORKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Forkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 16, 2021

The service provided was fine and the folks were courteous. However, the final charge was more than double what I was initially quoted over the phone. More

by Corolla 2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Apr 24, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins at jforkins@glentoyota.com so we can rectify the situation. Thanks Rob D GM

April 15, 2021

Service was prompt, friendly and excellent work When I Service was prompt, friendly and excellent work When I asked for a service appointment I was given the date and time that I wanted and the work was More

by taxman15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Morales, Nick Lahr
Apr 20, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 14, 2021

Service is great and very organized. Don't have to wait long. Rich went above and beyond to make sure I was taken care of. Also they thankfully took me without an appointment too, I was so thankful. Will k More

by meganmenary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Jennings, Nick Lahr
Jun 22, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 14, 2021

Everyone was very helpful, pleasant and professional. They explained everything to me.The whole process was easy to follow. My car was taken in for service on time. More

by LINDA1115.LD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lahr
Apr 28, 2021 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

April 14, 2021

For two years no one could figure out what was wrong with my car. Within two hours Tom at Glen Toyota fixed it. Waiting room was comfortable and the staff was courteous. Thanks for the great service! More

by Rosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 20, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 13, 2021

Thorough exam found problem with radiator and some suspension components issues,as expected. Problems explained well,good job. Decided to replace radiator myself and let Toyota handle the suspension s More

by BRIZ57STILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lahr
Jun 22, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 13, 2021

Great service and friendly staff. Freddy was very helpful about supreme customer service/satisfaction. The service was done in a very timely manner. Thank you! More

by pliberty79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy
Jun 22, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 11, 2021

25 words min? Are you kidding? Ok. Excellent work. Excellent service. Bill and other personnel very helpful and explained new technology and the work performed. More

by Annnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know name of intake gentleman.
Apr 20, 2021 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

April 10, 2021

Very professional, good experience. Only downside was whoever washes new cars, scratched my new truck up, left bad impression on a brand new vehicle sale. More

by CLANCYKF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Distefano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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