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2,752 Reviews of Glen Toyota - Service Center
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January 10, 2018
Quick and tech explain everything to the customers My first time there thought I was do for a oil change and was wrong did not need one . The tech explained to me when I should come back and for servic My first time there thought I was do for a oil change and was wrong did not need one . The tech explained to me when I should come back and for service and the condition of my care at this point . Was very pleased More
by OKIMRELOADED2003
Verified CustomerEmployees Worked With
Nicole Willis
Helpful January 10, 2018
Oil change Glen Toyota is great for buying a car (go see Frank Aversa) and servicing your car. I recently got my car serviced there and they do an awesome job! Glen Toyota is great for buying a car (go see Frank Aversa) and servicing your car. I recently got my car serviced there and they do an awesome job! More
by Frank Hackett
Employees Worked With
Frank Aversa, Andrew Parneros
January 10, 2018
Good service When i drop car off for oil change, i felt comfortable to tell them that im deaf and they are comfortable to text and be patient with me! They wont li When i drop car off for oil change, i felt comfortable to tell them that im deaf and they are comfortable to text and be patient with me! They wont lie to us about my car unlike other car dealership service. That why I trust them and made me feel comfortable to able to communicate with them for few years! More
by JTWERNER
Employees Worked With
Ryan Christensen, Andrew Parneros
January 10, 2018
Awesome The people working there were friendly. We were served coffee and bagels while we waited, plus there was a place for us to charge our phones and other The people working there were friendly. We were served coffee and bagels while we waited, plus there was a place for us to charge our phones and other plug-in gadgets. More
by JROCK20042004
Employees Worked With
January 10, 2018
Bad mechanic services Need to have more friendly employee and ypu mechanic pay attention to the costumer not their cell phone. Besides that Bruce did a good job in attendin Need to have more friendly employee and ypu mechanic pay attention to the costumer not their cell phone. Besides that Bruce did a good job in attending my needs . More
by wendy.jaquez
Employees Worked With
August 19, 2017
Absolute worst service! I had a 7 a.m. appt for a job that should have taken 4 hours. I text them using their service and NO ONE returned my text! 9 hours later I got my Sie I had a 7 a.m. appt for a job that should have taken 4 hours. I text them using their service and NO ONE returned my text! 9 hours later I got my Sien a back, absolutely awful customer service, time to go back to Easy Coast or Prestige Toyota. More
by Michael Norman
Employees Worked With
Mike Elston, Nicole Willis
August 12, 2017
Exceptional Service! My car was broken into, and Andrea McHugh immediately put a rush on ordering a new window. Her willingness and expertise to ensure excellent customer My car was broken into, and Andrea McHugh immediately put a rush on ordering a new window. Her willingness and expertise to ensure excellent customer service from the start will never be forgotten. Bruce overnight-ed the part I needed, and I was provided a rental car immediately. Jason and Andrew worked tirelessly and professionally to ensure I received my repaired vehicle on time. All of their calm, patient manners were a great help to me when my frustration was at an all-time high after my car was broken into. Their knowledge of the car parts and remarkable problem-solving abilities are rare indeed. If the quality of a dealership's employees is an indication of future success, then Glen Toyota has a very bright future. I highly recommend Glen Toyota!! More
by Danielle Beran
August 08, 2017
Excellent Service The service department team at Glen , especially Paul Dupree, are most courteous and helpful. I have had my car serviced there for 3 years and always The service department team at Glen , especially Paul Dupree, are most courteous and helpful. I have had my car serviced there for 3 years and always am treated wonderfully. The service is done in a timely manner and explained fully to me. I highly recommend Glen Toyota's service department and will continue to use them as long as I own this car. More
by marcalan32
Employees Worked With
Paul Dupree
July 01, 2017
Absolutely Recommend Glen Toyota Buying a car is basically a single occurrence event, owning is ongoing. Both experiences are top notch when dealing with Glen Toyota, Not meaning to Buying a car is basically a single occurrence event, owning is ongoing. Both experiences are top notch when dealing with Glen Toyota, Not meaning to diminish my experience with the attentive sales staff who are great, but the service team is what resonates. As mentioned, once bought, living with the vehicle is another matter. Service managers Mike Elston and Jay Forkins guide a terrific service staff and modern comfortable service facility. I've been dealing with Glen Toyota for long time. I've bought and serviced my Toyota's at Glen. I could easily buy somewhere else, even buy different brand. Over the years I've owned many,.many cars, different brands, both domestic and foreign. In the end it comes down to value and ownership experience. Toyota is without question a top notch company offering great cost of ownership and resale value. Glen Toyota Service Management and their staff are what brings me back to buying Toyota's. Just great people! These folks are refection of the dealership owner, Kathrine. Highly recommend you consider Glen Toyota..... More
by Mytoy
Employees Worked With
Other Employees :
Mike Elston, Nicole Willis, Jose Cornieles
June 16, 2017
Dishonest Brought car in for a routine brake check and was told the vehicle needed $600 of work. They claimed rotors were rusty and needed replacement and brak Brought car in for a routine brake check and was told the vehicle needed $600 of work. They claimed rotors were rusty and needed replacement and brake pads were down to 10%. 6 months prior and 3,000 miles ago during a service that cost $2,000 they claimed car was in perfect condition. Sensing a lack of honesty I left without performing the work. I subsequently brought it to another Toyota dealership and was told brakes were in good condition with 50% life left. Don't go there, they are dishonest. More
by Upset
Employees Worked With
