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Glen Toyota - Service Center

Fair Lawn, NJ

4.5
2,780 Reviews

2,780 Reviews of Glen Toyota - Service Center

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May 24, 2024

Everything was great. .Bill was patient and Pleasant not only to me but to all the other customers as well More

by drth.hogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

May 24, 2024

I always take my RAV4 to Glen Toyota when it needs routine maintenance or repair service. The staff is very courteous and helpful. All work is completed on time. More

by DENWEISB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

May 24, 2024

Clean y excellent service. good attention from beginning that my car was taken to end of the service🙂 More

by arome_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

May 24, 2024

I was not given a diagnostic test as the brochure promised and free gift certificate for a car wash was not given. They said the would wash the car for free. Bait and switch advertising. I don’t know More

by massysalih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelsey Cimillo
May 25, 2024 -

Glen Toyota responded

Thanks for your feedback. However to call us B n S is blatant slander. You recieved a mailer that states basically the following: Come to Glen Toyota and receive a complimentary brake, alignment, and battery inspection plus a complimentary car wash. A value of $157.48 Completely Free. Plus, if you need services, take $50 off brakes per axle, $10 off an Alignment, and $20 off a Battery.(Expires May 31, 2024. Cannot be combined with any other offers, coupons or discounts). No where does it state say or imply free diagnostric work that you were demanding. Again we appreciate your feedback and business. Rob D GM

May 22, 2024

This was my first visit and customer service was good. Kelsey explained what was happening More

by mos922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Cimillo
May 23, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

May 20, 2024

Glen Toyota staff is very professional. Bruce is very helpful and explains everything what the car needed. Thanks Glen Toyota. More

by Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Cimillo
May 21, 2024 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

May 20, 2024

very good service. very quick and good communication about parts and services required. always pleasant people there! More

by drocco0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

May 18, 2024

Very nice and was quick to write me up Joe Croce helped me understand how to navigate my 2024 Corolla screen. He was very helpful with all my questions More

by cowboy0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Croce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

May 18, 2024

Can't say much about sales,however the maintenance department has been excellent in the last couple of years. Bill is very helpful and a straight shooter. More

by wollj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

May 15, 2024

Always great service from Glenn Toyota! !!! Service advisors thoroughly explain what is being done and why. Always a pleasant experience. More

by Jmcontracting1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Cimillo
May 21, 2024 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

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