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Glenbrook Dodge Chrysler Jeep Fiat

Fort Wayne, IN

4.9
2,369 Reviews
Glenbrook Dodge Chrysler Jeep has been serving the city of Fort Wayne and the surrounding areas for over 40 years. We offer a wide range of services for our customers including New & Pre-Owned vehicle sales & leasing, a top tier Service Department with highly trained technicians and all the latest technology to service your vehicle as well as a fully stocked Parts Department that carries thousands of OEM parts to get your vehicle back on the road as quickly as possible. We even offer a complete Collision Center that services all makes & models. Come visit us and find out why Glenbrook Dodge Chrysler Jeep is the very best place to buy a new or pre-owned vehicle and have your vehicle serviced or repaired. We look forward to serving you.
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100 W Coliseum Blvd

Fort Wayne, IN

46805

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Showing 2,369 reviews

January 30, 2024

We had a very pleasant experience. No pressure from the salesman. Wouldn’t hesitate to recommend this dealership to friends. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Michaels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your positive feedback. It's great to know our no-pressure approach stood out and you find Glenbrook Dodge Chrysler Jeep recommendable. Thank you for choosing us as your dealership.

January 30, 2024

Dave Willing was my sales associate. Very helpful and knowledgeable, no high pressure. Fully described vehicle assessors. He followed up a couple days later to see if I had any questio More

by Wstresemann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Spitler, David Welling
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We're glad to hear that you found our team knowledgeable and helpful at Glenbrook Dodge Chrysler Jeep. It's great that all vehicle aspects were detailed for you, and follow-up was carried out professionally. Thank you for trusting us with your business.

January 25, 2024

Very impressive! Todd listened to me with compassion. He understood what needs and wants were acceptable to me. With that in mind he not only did what was right for t More

by Burnorjeffreyl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Macon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Runyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We're pleased to hear about your positive experience with Todd. His understanding approach reflects Glenbrook Dodge Chrysler Jeep's commitment towards customer needs. Thank you for recognizing his hard work and dedication.

January 20, 2024

The experience I had was not good my Chrysler 300 I bought oil pump went out 24 hrs after I paid cash for the car. They offered to only tow it for free and I have to pay for the fixing of the car and t More

by Roosevelt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken Starnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, Please know that your feedback is important to us here at Glenbrook Dodge Chrysler Jeep. Given the opportunity, I would like to speak with you about your overall experience with our Sales and Service Teams regarding the Chrysler 300 you recently purchased. Would you mind sending me your preferred contact information so we can discuss this matter further? I would appreciate it. Sincerely, Kasey Shirey General Manager vip@glenbrookdodge.com

January 19, 2024

Todd is the best salesman I have ever worked with! I highly recommend! This will be where I shop for new vehicles from now on! More

by nicoledkepler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Macon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Runyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are pleased to hear about your positive experience with our sales team at Glenbrook Dodge Chrysler Jeep. We greatly value your recommendation and look forward to assisting you in the future.

January 12, 2024

I loved working with the entire team at Glenbrook Dodge. DeAndre is very knowledgeable and compassionate about his work. He helped me pick my next vehicle. More

by La'Kiya Kelsaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Runyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeAndre Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We're pleased to hear of your positive experience with our team at Glenbrook Dodge Chrysler Jeep, particularly with DeAndre's assistance in choosing your vehicle. Thank you for a 5-star rating.

January 05, 2024

Andrew is a wonderful salesperson to work with! He is knowledgeable, personable, and will work with you to get you a deal you are comfortable with. We drove all the way from Michigan because he mad More

by Tina C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate the positive feedback about our knowledgeable staff here at Glenbrook Dodge Chrysler Jeep and how they could make your Jeep Wrangler purchase experience worthwhile. Your journey from Michigan attests to that commitment. Thanks for choosing us!

January 04, 2024

PURCHASED $38,000 USED 2016 CHEVY SILVERADO WITH TRANSMISSION WARRANT THAT ONLY COVERED $3,000 OF $9,000 REPAIR , DROVE TRUCK 25 TIMES. TRANSMISSION FAILED. TRUCK STILL IN SHOP. BAD BUSINESS. More

by nothing.thebest327
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
LAST NAME RAU
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, We take your feedback seriously here at Glenbrook Dodge Chrysler Jeep. When given the opportunity, I would like to speak with you about your concerns regarding your warranty and the charges you received from our Service Department for repair. Please email me your preferred contact information so we can discuss this further. Best regards, Matt McKibben General Manager vip@glenbrookdodge.com

December 31, 2023

So long story short (not really) They fixed it! On December 23rd my wife's car overheated, This had happened previously in March, And we took it to a local shop who replaced the water pump and the More

by we_eat_inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wallace
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your detailed review and are glad that you had a positive experience with Glenbrook Dodge Chrysler Jeep's water pump and thermostat repair service. We strive to go above and beyond, so it’s gratifying to hear about our team’s diligence in diagnosing the problem correctly. Looking forward to assisting you for your next auto need.

December 31, 2023

They work very hard to get you in the vehicle that is right for you More

by cjclinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenbrook Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Runyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Japheth Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate this. Our goal at Glenbrook Dodge Chrysler Jeep is always to match our customers with the right vehicle. Your recognition affirms those efforts for us, thank you!

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