Dave Pena
Dave Pena at Glenbrook Dodge Chrysler Jeep Fiat
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Dave Pena

Service Advisor

Glenbrook Dodge Chrysler Jeep Fiat

100 W Coliseum Blvd
Fort Wayne, IN 46805

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4.8
30 Reviews
4.8

30 Reviews

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30 Reviews of Dave Pena

April 02, 2024

Dealership Rating
Employee Rating

It was a very personable, no pressure buying experience, and no unnecessary going back and forth between the salesman and manager. More

by lnkmccartney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Glenbrook Dodge Chrysler Jeep Fiat responded

We'regladthat at Glenbrook Dodge Chrysler Jeep, your buying experience was personable and free of stress. Your positive feedback about our no-pressure approach is gratefully acknowledged. Thanks for choosing us.

March 29, 2024

Dealership Rating
Employee Rating

Dave graciously helped resolve an issue regarding my child’s car seat. He was very friendly and personable. The service was walk-in and very quick. I highly recommend working with Dave and his team at G More

by hilrho7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate the kind words about our team at Glenbrook Dodge Chrysler Jeep. We value your high recommendations and Dave, along with his staff, are pleased to have been able to quickly resolve the issue with your child's car seat. Thank you for choosing us for service assistance.

January 12, 2024

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Employee Rating

I loved working with the entire team at Glenbrook Dodge. DeAndre is very knowledgeable and compassionate about his work. He helped me pick my next vehicle. More

by La'Kiya Kelsaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Glenbrook Dodge Chrysler Jeep Fiat responded

We're pleased to hear of your positive experience with our team at Glenbrook Dodge Chrysler Jeep, particularly with DeAndre's assistance in choosing your vehicle. Thank you for a 5-star rating.

December 27, 2023

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Everything went perfect and they gave me free delivery to and from my house as well More

by jbuuck455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your high rating and positive comments about the delivery service of Glenbrook Dodge Chrysler Jeep. We hope to continue meeting those standards on all aspects in future interactions.

December 12, 2023

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Employee Rating

The staff was courteous and helpful, they greeted on my arrival and helped me get the assistance I needed. More

by LSuccess
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate hearing about your positive experience with the Glenbrook Dodge Chrysler Jeep staff. Assistance and courtesy are integral parts of our customer service.

December 04, 2023

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Employee Rating

I had an appointment for a recall. The service team got right to the issue and returned with my RAM completed sooner than I expected!! Excellrnt team to work with. More

by chuckirvin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Will Wallace

Dec 04, 2023

Glenbrook Dodge Chrysler Jeep Fiat responded

Appreciate the high ratings for our service team at Glenbrook Dodge Chrysler Jeep. Pleased to know your RAM was prepared ahead of schedule. Thanks a bunch for trusting us!

November 29, 2023

Dealership Rating
Employee Rating

The service provided on my last visit was great. I had an appointment for installation of four new tires. The work was completed in a timely manner. Dave Penna was the Service Advisor that I wo More

by ycristman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your positive feedback on the tire installation service at Glenbrook Dodge Chrysler Jeep and we'll pass your compliments on to our Service Advisor. Our team always aims to provide efficient work for all customers. Thank you.

November 29, 2023

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Employee Rating

Yesterday I went for an oil change, they told me it would be quick because they didn't have anyone on the list and I was the first, they left me waiting for 2 hours, apart from that they didn't even inflate More

by johansebastiansepulvedadiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 30, 2023

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, I would greatly appreciate the chance to speak with you regarding your experience with our Service Team's communication and the services completed on your vehicle. Please contact me at your earliest convenience. Your satisfaction is important to us here at Glenbrook Dodge Chrysler Jeep. Matt McKibben General Manager vip@glenbrookdodge.com

November 23, 2023

Dealership Rating
Employee Rating

Service department is amazing buying a car not so much! Still in shock that a jeep with 10,000 miles needed a sensor replaced for over 700.00 More

by cathiew60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 14, 2023

Dealership Rating
Employee Rating

Even with the construction I was greeted by a courtesy and cleancut gentleman who promptly took my van in for an oil change and I was happy with the service I recieved More

by Trucker
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Caralyne Reiff , Tyler Smith, Fred Naag , Will Wallace

Nov 14, 2023

Glenbrook Dodge Chrysler Jeep Fiat responded

Appreciate the positive feedback about our oil change service at Glenbrook Dodge Chrysler Jeep. Thank you for noticing the effort and courtesy of our team to keep things running smoothly amid construction. It means a lot to us!

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