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Glenbrook Dodge Chrysler Jeep Fiat - Service Center
Fort Wayne, IN
298 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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298 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center
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Helpful September 06, 2023
Spectacular communication and attention to customer (me), only in for a routine oil change package but kept me well informed and went over the vehicle inspection in full detail. Construction signage is weak, only in for a routine oil change package but kept me well informed and went over the vehicle inspection in full detail. Construction signage is weak, not on Dave but is why I couldn't rate the dealership higher. Hopefully once past the renovations the customer experience will return to 5 star. More
by Rich D.
Employees Worked With
September 06, 2023
Friendly courteous service, that's why I've been going here for years! And I'll continue to give this dealership my business. here for years! And I'll continue to give this dealership my business. More
by Merlin
Employees Worked With
Other Employees :
Will Wallace
August 30, 2023
Our service was great. I received multiple phone during the service time to update me and ask questions related to the issue. Everything was cared for within a reasonable t I received multiple phone during the service time to update me and ask questions related to the issue. Everything was cared for within a reasonable timeframe. More
by mwright0820
Employees Worked With
August 28, 2023
Over 3 hours of waiting for an oil change. That is unacceptable as people have things to do other than waste half of their day waiting for something like that. Very disappointed that there was That is unacceptable as people have things to do other than waste half of their day waiting for something like that. Very disappointed that there was very little remorse and restitution for such actions. Service sent a text for "if I need anything," however never replied in two hours. Unfortunately we are stuck going here as our car is a lease, however we may look for other options next time. More
by Joe
Employees Worked With
August 18, 2023
Andrew Maldonado was very attentive and willing to help us. He worked very hard to make us feel comfortable. In financing he continued there also to bring us the best means to our needs. I will do futu us. He worked very hard to make us feel comfortable. In financing he continued there also to bring us the best means to our needs. I will do future business with Mr. Maldonado. By the way we were there for service on a Pacifica and later traded and purchased a SUV VW.. Thankyou! Sincerely Luis Angel Delarosa Jr. More
by delagrassi62
Employees Worked With
Other Employees :
Dave in service was great., Jesse Knight, Will Wallace
August 18, 2023
He was very helpful and explained everything to me about the issue with my truck. the issue with my truck. More
by benjr44
Employees Worked With
August 18, 2023
Easy and efficient for oil change drop off and wonderful courtesy shuttle service. Made it a breeze to do over the lunch hour courtesy shuttle service. Made it a breeze to do over the lunch hour More
by boilerrxhersh
Employees Worked With
