Caralyne Reiff

My husband and I have always had a great experience buying a vehicle from Glenbrook Dodge in Fort Wayne IN. We highly recommend them if you need a new car. Ask for DeAndre he’s the best! buying a vehicle from Glenbrook Dodge in Fort Wayne IN. We highly recommend them if you need a new car. Ask for DeAndre he’s the best! More

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Everything went perfect and they gave me free delivery to and from my house as well and from my house as well More

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I had an issue from a previous oil change and I called and they said to come in and they would make it right. Josh got me the shuttle back home. I tried to check on with them the next day, but you can not and they said to come in and they would make it right. Josh got me the shuttle back home. I tried to check on with them the next day, but you can not talk to a real person - you leave a message or send a text. Josh called me late in the day to say they had waited all day for the repair kit part and to come in. When we got there it was not ready because of more problems. But he stayed a half hour after closing along with the tech to finish - all at no charge to me. Everyone was friendly at the service department. More

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Great service and they are always helpful. I appreciate the texted updates about the vehicle, and keeping in contact I appreciate the texted updates about the vehicle, and keeping in contact More

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I originally bought my 22 Challenger RT in Jan 23 from Todd, he was very helpful during the process. Used the service department today for an oil change and they were exceptional also Todd, he was very helpful during the process. Used the service department today for an oil change and they were exceptional also More

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Yesterday I went for an oil change, they told me it would be quick because they didn't have anyone on the list and I was the first, they left me waiting for 2 hours, apart from that they didn't even inflate be quick because they didn't have anyone on the list and I was the first, they left me waiting for 2 hours, apart from that they didn't even inflate my tires, and they told me that they had done it but they hadn't. It was going to reflect on my dashboard for up to a few hours, I had to inflate my tires myself and it did reflect on the dashboard. On another occasion I went for a repair on the Dashboard for which they charged me $1700, which I paid in cash. and after 30 days my Dashboard was damaged again due to the same problem and a new problem arose and the USB port no longer worked, I left my car to have it repaired under warranty, they did not repair the USB port, and they also told me that I could pick it up the next day, they never responded to my messages or calls and it took 4 more days, how unprofessional and lack of communication. More

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Service department is amazing buying a car not so much! Still in shock that a jeep with 10,000 miles needed a sensor replaced for over 700.00 Still in shock that a jeep with 10,000 miles needed a sensor replaced for over 700.00 More

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They were very reliable and dependable. I would highly recommend them. They were able to figure out the problem and got it fixed. I would highly recommend them. They were able to figure out the problem and got it fixed. More

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Great and Speedy service. The reps were very informative and helpful. The building was very clean even under construction. The reps were very informative and helpful. The building was very clean even under construction. More

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Even with the construction I was greeted by a courtesy and cleancut gentleman who promptly took my van in for an oil change and I was happy with the service I recieved and cleancut gentleman who promptly took my van in for an oil change and I was happy with the service I recieved More

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