Global Auto Mall - Service Center

Car service Brought my car in for service twice a month for replacement for few parts. Wouldn't call or answer phone and finally when they scheduled the appointme Brought my car in for service twice a month for replacement for few parts. Wouldn't call or answer phone and finally when they scheduled the appointment. They didn't have the parts. I would say don't waste your time by going to this guy. He don't care about service. More

Jim has got out of his way to fix a situation. Jim has got out of his way to fix a situation that started off going very wrong. After reaching out to him he was able to get things done. Jim has got out of his way to fix a situation that started off going very wrong. After reaching out to him he was able to get things done. More

Do not trust me try for yourself I have dealt with James for over 10 years he is a very good and honest service representative. He explains everything to you before you agree to any s I have dealt with James for over 10 years he is a very good and honest service representative. He explains everything to you before you agree to any services More

Whereas other establishments lured me in only to get disappointed by their shabby sales tactics, the purchase at Global Auto Mall was a no-nonsense and hassle-free purchase. Only one word to describe th disappointed by their shabby sales tactics, the purchase at Global Auto Mall was a no-nonsense and hassle-free purchase. Only one word to describe this place-EXCELLENT! This is the way it should be! Ian McMahon was a very courteous and knowledgeable salesperson. Great experience. As for the service department, deal with Angelica. She is by far the most helpful, personable and knowledgeable. Every time I call her, she takes care of my issue. More

service dept. My name is JAMES byrd and I HAVE BEEN WITH YOU FOR 9 YEARS . I WILL START WITH TELLING YOU ABOUT MY LAST LEASE OF A KIA SPORTAGE. JP was our sales per My name is JAMES byrd and I HAVE BEEN WITH YOU FOR 9 YEARS . I WILL START WITH TELLING YOU ABOUT MY LAST LEASE OF A KIA SPORTAGE. JP was our sales person and this last time we told him what we wanted in the truck and color.he got the color right but when I asked him about the back up camera and digital display he said you can have it installed. WHY well the bottom line was all he was interested in was making the lease and I got stuck w a 4 year lease with a car I hate .he took advantage of me . now service was always great but today I had an app for a oil change and tire rotation . Igot there at 745 for a 815 app. well to my surprise I did not get out till945. aand on top of that they charged me 70 dollars. the service dept said sorry and tried to give me a free car wash which I turned down because I am very pickey about my car. the inside dash had black tar on it. I was going to buy my last car from you whenthis nightmare lease was over but not now and I will not recommend you ever. I should be getting gold star service More

Global is great I purchased a car on 11/22/2014, a 2015 Kia Optima. We were driving happily for 2 years +, when I got a flat tire on the NJ Turnpike, and found out th I purchased a car on 11/22/2014, a 2015 Kia Optima. We were driving happily for 2 years +, when I got a flat tire on the NJ Turnpike, and found out that the car did not come with a spare tire, or the fixit kit for the tire (not that that would have worked anyway). Went down to Global a week after the incident, really upset, and I left smiling. It was a no-hassle, problem-free experience. They listened, they reviewed, and I left highly satisfied. Thank you Dave and Jim, the 2 most awesome guys in the service area! More

Service department will scam you Rude agents should be the clue that this place will rip you off any chance they get. Avoid at all costs for service. I had a nice experience in sale Rude agents should be the clue that this place will rip you off any chance they get. Avoid at all costs for service. I had a nice experience in sales. Management defends and supports the rude agents and makes customers feel like they are the wrong ones. I have no idea why they support his incredibly rude Angelica More

Great!!!!! I am so happy with my Kia Sorrento! My car salesmen Christopher Skwiat was BEYOND helpful and informative! I have never had such an easy car purchase I am so happy with my Kia Sorrento! My car salesmen Christopher Skwiat was BEYOND helpful and informative! I have never had such an easy car purchase experience, from finding the perfect car for me, with everything I wanted at a great price. This truck has everything in it and is such a comfortable ride! I had no idea what all the buttons were and Chris literally sat there with me and showed me how everything worked, helped set up the navaigation for me, the Bluetooth, the XM radio. Amazing service! Love my truck! More

"Excellent Service and Very Profesional people" I would like to thank you very much for the Excellent Service that you provide to me, it is always good to comeback to Global, Angelica are very profe I would like to thank you very much for the Excellent Service that you provide to me, it is always good to comeback to Global, Angelica are very professional and I'm glad that she was my Service Advisor. More

Best price best sales best service I'm a 50 year old man who has been amazed by the sales,service and warm professionalism from the operators to the wonderful service assistant. My sale I'm a 50 year old man who has been amazed by the sales,service and warm professionalism from the operators to the wonderful service assistant. My sales person Chris Santos is an amazing warm friendly up front all around gentleman who deserves your business. I noticed all sales people are trained to make you feel comfortable in all aspects. I highly recommend you choose Global auto mall before you go anywhere else. If you want stress free service. Anthony Longhitano More