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Gloucester Toyota
Gloucester, VA
455 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 455 reviews
May 21, 2021
Excellent scheduling, timely appointments and courteous employees. I enjoy interacting with the helpful and friendly staff. You started that this would take 30 seconds. You should take a lesson from the ti employees. I enjoy interacting with the helpful and friendly staff. You started that this would take 30 seconds. You should take a lesson from the timely employees at Gloucester Toyota. More
by john
Helpful May 17, 2021
Excellent easy process, with amazing people working there. Greg Sewell in Finance, and Carter Hartley in sales are awesome to work with! Down to earth great guys! there. Greg Sewell in Finance, and Carter Hartley in sales are awesome to work with! Down to earth great guys! More
by grantc714
Employees Worked With
Carter Hartley, Gregory Sewell
May 16, 2021
Gloucester Toyota is the best. Easy to schedule your appointment. Friendly personnel to deal with. They are quick and efficient service. I would recommend the Gloucester Toyota dealership to all my frie appointment. Friendly personnel to deal with. They are quick and efficient service. I would recommend the Gloucester Toyota dealership to all my friends. More
by Pwillis1948
May 12, 2021
This dealership had the car I was looking for. I went up to the dealership and looked at the vehicle and their salesman approach me. He was a young man that Look like he was just starting out. He wasn’t agg to the dealership and looked at the vehicle and their salesman approach me. He was a young man that Look like he was just starting out. He wasn’t aggressive and basically listened to what I had to say. We came back the next day and purchased the vehicle and it was just overall a great experience. The one thing that did stand out to me was the day I bought the vehicle the salesman never called me to find out if I was coming back to purchase it. So basically he didn’t hassle me and I appreciate that. More
by 8hodge32
May 04, 2021
Always friendly and polite. Willing to answer questions. I believe that the service department has improved over the years. Great job. Thank you very much!!! I believe that the service department has improved over the years. Great job. Thank you very much!!! More
by Mary Lou
May 02, 2021
Gloucester Toyota goes above and beyond. They are quick, helpful, and very knowledgeable. I was able to get the car I wanted with a joyful process from test driving to the financial process. I plan on being helpful, and very knowledgeable. I was able to get the car I wanted with a joyful process from test driving to the financial process. I plan on being a lifetime customer. More
by Ja_00
Employees Worked With
Carter Hartley, Gregory Sewell
May 01, 2021
By far the best service and dealership around! This is the only dealership we deal with!!! Awesome customer service!!!! Third car purchase from Gloucester Toyota and couldn’t be happier!!! the only dealership we deal with!!! Awesome customer service!!!! Third car purchase from Gloucester Toyota and couldn’t be happier!!! More
by shayes0903
April 30, 2021
They always give me great service. I have never had any issues. I feel I can trust them and very reasonable. I always go back. any issues. I feel I can trust them and very reasonable. I always go back. More
by Marie
April 28, 2021
Great technician and service writer’s that always have time to explain and help you understand services and breakdown between parts and labor very lucky to have such great service in such a small town time to explain and help you understand services and breakdown between parts and labor very lucky to have such great service in such a small town More
by Howardkowitz
Employees Worked With
Other Employees :
The lady in the cashiers office is always so nice and kind
April 25, 2021
Thank you everyone that helped us we really enjoyed your help with getting our highlander y’all was the most helpful and professionals that anyone can ask for and to Mr. Steve Norwood I would like to thank help with getting our highlander y’all was the most helpful and professionals that anyone can ask for and to Mr. Steve Norwood I would like to thank you for playing and keeping our son occupied More
by huger_corey
Employees Worked With
