
Golling Chrysler Dodge Jeep Ram
Bloomfield Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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In February I initially walked in, met with salesman Wally Rutkowski, liked hime, and decided to pursue a new Grand Cherokee. He had my car appraised and we worked out a deal which was approved by manag Wally Rutkowski, liked hime, and decided to pursue a new Grand Cherokee. He had my car appraised and we worked out a deal which was approved by management. Golling didn't have the car I wanted and didn't even have a car to trade for it, so they ordered one for me. I had to give a deposit and several weeks later, the car came in. However, now the deal had "changed". No longer was the dealership willing to credit me with the additional payments made on my car reducing the buy out for my trade in or hold to the per month cost agreed to. What really left a bad taste in my mouth was that the sales manager Marty Knudson, through Rutkowski, outright lied to me on two points. First, I was now told that I would get a better price by using the friends and family discount with existing rebates rather than using A CDI discount (We ended up using a CDI discount) Secondly, he told me I couldn't get a credit for a reduced buy out on my trade in because the "money factor" had changed on leases from February to March when my car came in. I checked with another dealer and found this to be untrue. Because I wanted the specific car I ordered, I held my nose, accepted some reduction in the monthly price and went ahead with the lease. As a result, Golling has lost me as a future customer. It seems to me I can buy a Jeep and get it serviced at any dealer. The only thing that differentiates dealers is whether they keep their word. The word of the sales management at Golling means nothing. Being in real estate, I'm in a position to direct a lot of newcomers to the area to various sources. Obviously, Golling will not be one of them. More
Repeating previous experiences with the Golling service department, I was greeted quickly and courteously, and a complete estimate of the probable repair cost was provided in response to the problems I des department, I was greeted quickly and courteously, and a complete estimate of the probable repair cost was provided in response to the problems I described. When additional details and costs were revealed during the inspection, I was promptly contacted with the information and offered the opportunity to decided whether to proceed (which I did). All repairs were completed in a reasonable amount of time. The complementary car wash was appreciated. I learned long ago to judge a dealership by its service department. Based on my experiences with Golling Chrysler Dodge Jeep Ram, I intend to make my next new car purchase there. More
Paul was awesome. I have bought a number of cars and this was by far the best experience I've ever had. Freindly, not pushy, but available when I needed him. I can't say enough about Paul and Golling Chrysle was by far the best experience I've ever had. Freindly, not pushy, but available when I needed him. I can't say enough about Paul and Golling Chrysler Jeep. I will definetly be coming back myself and telling all my friends about my experience. More
The experience was acceptable. Juan Benjamin did a great job of getting down to business and not arguing over the price. I provided some competitive feedback and Juan responded quickly and professionally. job of getting down to business and not arguing over the price. I provided some competitive feedback and Juan responded quickly and professionally. More
far best experience we have had buying a car. kyle played a key role in this as he was friendly, not pushy, honest and everything he said would happen - happened in a timely matter. best sales person we have a key role in this as he was friendly, not pushy, honest and everything he said would happen - happened in a timely matter. best sales person we have worked with in a very long time. our dakota is great. we love it, just what we were looking for and the price was right. i can say i will definitly recommend golling and kyle. i will also look to them again when i am in the market for another truck. outstanding! thanks! More
He was exciting to work with and In the most of car searching trusted him with great judgement of finding the car that best fit me . I'm happy with my new car! searching trusted him with great judgement of finding the car that best fit me . I'm happy with my new car! More
I had my 300 serviced at another Chrylser dealer where they basically guessed wrong and charged me over $400 for the visit. The very same day I retrieved my car it continued to have the same issue-return they basically guessed wrong and charged me over $400 for the visit. The very same day I retrieved my car it continued to have the same issue-returned vehicle and they gave me an estimate of almost $4k so that led me to Golling. From the very first phone call with Jason to set up my appointment he was pleasant to deal with and took the time to answer all my questions. My repair was no longer under warranty but he called Chrysler and they agreed to cover the repair so I only had to pay $100 deductible. He shared in my aggravation that the part was on national back order resulting in very EXPENSIVE rental bill from Enterprise because of the TWO week delay in getting the part. Overall, my experience was very pleasant and I loved the professionalism and the courteous attitudes of all the employees that I encountered at Golling. More
Jason was very friendly and performed outstanding customer service. I will call him for all my service needs! He world regularly check up with us while we we were waiting to give us updates. customer service. I will call him for all my service needs! He world regularly check up with us while we we were waiting to give us updates. More
I bought a car from Golling Chrysler during a very complicated time in my life. Mitch knew exactly when to give me information and when i needed some time. After 52 years I bought my first NEW CAR fro complicated time in my life. Mitch knew exactly when to give me information and when i needed some time. After 52 years I bought my first NEW CAR from Mitch. It was something that I thought I would never do. I always felt like it was a bad investment to buy a new car. I researched extensively and talked to Mitch. He made me feel that our new Jeep Liberty was a great investment and I enjoy driving it to work every day. One of life's simple yet practical pleasures. Thank you Mitch. More
I always head for Victoria's desk. She is attentive, knowledgeable, and pleasant. She is honest, realistic, and helpful when decisions need to be made about servicing our vehicles. I will continue to knowledgeable, and pleasant. She is honest, realistic, and helpful when decisions need to be made about servicing our vehicles. I will continue to come to Golling, not because it's nearby, but because Victoria seems to put me first. She goes above and beyond by making me understand what I need to do and why. Then, she is communicative throughout the process, and makes sure I am satisfied. Thanks, Victoria. More