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Golling Chrysler Dodge Jeep Ram - Service Center
Bloomfield Hills, MI
560 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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560 Reviews of Golling Chrysler Dodge Jeep Ram - Service Center
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June 10, 2025
This was my second or third visit to a jeep dealership attempting to find a quality service experience, I went because of the great reviews on here. I went on a saturday, which was clearly a mistake but i attempting to find a quality service experience, I went because of the great reviews on here. I went on a saturday, which was clearly a mistake but it worked for my schedule. I came in with a genuine concern about my tires being out of round or that something wasn't balanced correctly due to a vibration at a specific speed. my service advisor greeted me with disdain when i told him I wanted help diagnosing a problem and seeing the tires on the balancer myself to know what the issue is. after going back and forth and needing an oil change I waited a very long time to be told that I have cupping on my tires. I asked for the specific measurements for each tire and they gave me a one-liner stating the general service report. these guys tried their best to do absolutely bare minimum. when I got home I realized a tech scraped my fender flare with the torque wrench. Didn't even bother contacting them after my experience to raise that concern. If you want to feel respected and not hear rude or inappropriate comments in the waiting area by other employees of this dealership, please go somewhere else. More
by hi.sam
Employees Worked With
May 22, 2025
I had Mike Weinstein as my service advisor for my most recent trip. He was perfect! Very patient and helpful and got my vehicle back to me fixed in a day. Definitely would recommend him and Golling to any recent trip. He was perfect! Very patient and helpful and got my vehicle back to me fixed in a day. Definitely would recommend him and Golling to anyone that is in the market for or needs service on their Chrysler vehicle More
by Cook.darien
Employees Worked With
April 12, 2025
Excellent service,and very timely! Would recommend to friends and family!Thanks golling chrysler/jeep for continuing great service as uasual! Would recommend to friends and family!Thanks golling chrysler/jeep for continuing great service as uasual! More
by jdgtoman
Employees Worked With
April 11, 2025
I had a deadline and then unexpected problems. They went out of their way to get me repairs quickly. I am so grateful. They went out of their way to get me repairs quickly. I am so grateful. More
by MAK
Employees Worked With
April 11, 2025
The staff are really friendly and polite. The work in the sales floor and service center is done well. The work in the sales floor and service center is done well. More
by freddy1017
Employees Worked With
April 08, 2025
Took my car in for service and everything went great! Kelly did a wonderful job Kelly did a wonderful job More
by Kathylee62
Employees Worked With
February 15, 2025
I have received excellent service at Golling. They are very courteous. They always look into my concerns and follow up with me their facility seems very clean and well run They are very courteous. They always look into my concerns and follow up with me their facility seems very clean and well run More
by whataskippyLiz
Employees Worked With
February 07, 2025
I just wanted to take a moment to express my gratitude to Mike for scheduling a same-day appointment to address the recall on my car. His prompt response and willingness to help made the whole process much e Mike for scheduling a same-day appointment to address the recall on my car. His prompt response and willingness to help made the whole process much easier for me. I appreciate your dedication to customer service and ensuring my vehicle is safe and reliable. Thank you once again for your exceptional support! More
by chris.michalowski
January 05, 2025
Usually, I don’t have a problem with this dealer. My last visit to get an oil change I asked them to top off all fluids because I thought my transmission fluid and power steering fluid were low. Nei My last visit to get an oil change I asked them to top off all fluids because I thought my transmission fluid and power steering fluid were low. Neither were done. More
by inomisln
Employees Worked With
January 03, 2025
The experience with the oil change was good and checking for some lights on dashboard were checked out and all was good and they took care of a previous issue. They did send me to the service desk because for some lights on dashboard were checked out and all was good and they took care of a previous issue. They did send me to the service desk because of a cam shaft sensors they wanted me to get checked out and make an appt for service and one gentleman that was handling the appt maybe was having a bad day, but when I called to reschedule appt I got Kelly from service and she answered all my questions and gave me wonderful service and I’ll be happy to meet her in person. More
by spartyartty
