Golling Chrysler Dodge Jeep Ram - Service Center
Bloomfield Hills, MI
559 Reviews of Golling Chrysler Dodge Jeep Ram - Service Center
Mike has always been fabulous to work with. He is extremely attentive and makes sure you know everything that needs to be done on your vehicle. I have found that Mike is far above the rest of the cu extremely attentive and makes sure you know everything that needs to be done on your vehicle. I have found that Mike is far above the rest of the customer service advisors. I will go out of my way to work with Mike rather than calling the dealership blind. When I called for my most recent appointment (and wasn't talking to Mike), the person was rather curt about the shuttle. When I told her my work location she said..."well you know that if someone else is here that needs to go to Chrysler HQ, you will have to wait". She made me feel as if I shouldn't use the shuttle unless I was a Chrysler employee. If the shuttles are only for Chrysler employees, you might want to rethink this policy. In any event, I learned that when I call I will ask for Mike directly. More
I service my car at Golling because of Victoria Saunders. She calls me back, is extremely knowledgeable & gives me good advice that I can trust. My car is serviced quickly. She calls me back, is extremely knowledgeable & gives me good advice that I can trust. My car is serviced quickly. More
Mike is always friendly, courteous and helpful. He takes the time to review the vehicle's records to identify what service the vehicle should have and doesn't upsell you on services that you don't need. the time to review the vehicle's records to identify what service the vehicle should have and doesn't upsell you on services that you don't need. More
This is the third time in....AM radio 950 still not clear all the time. Phone still hangs up and still doesn't recognize commands..... I am told that they find no problems! I have had Chrysler Town and Co all the time. Phone still hangs up and still doesn't recognize commands..... I am told that they find no problems! I have had Chrysler Town and Countries for years and have never had a problem with the radio before. I always listen to 950.....only use the paid stations while they are free! More
John was great. He went where others never go. He did his job and made sure I would come. Thank you John!!!!! You are the best ! I will return. job and made sure I would come. Thank you John!!!!! You are the best ! I will return. More
Mike Belzyt is a proven professional ... he has earned my respect over the years ... Mike care about safety and performance just about as much as I do ... He really helps to keep my daughter's SUV in tip-top respect over the years ... Mike care about safety and performance just about as much as I do ... He really helps to keep my daughter's SUV in tip-top condition ... More
I own a 2005 Dodge Viper and I've been to Golling a few times over the last year for some maintenance work and some major work including a Mopar OEM engine upgrade package and replacement of both inter few times over the last year for some maintenance work and some major work including a Mopar OEM engine upgrade package and replacement of both interior door panels. Victoria was fantastic throught my entire experience with Golling. I do not know the Viper tech's name, but he did an amazing job with the upgrade including emailing me pic's along the way. Overall my experience was and is exceptional from Golling, especially Victoria. More
I visited the parts department to inquire about a specific part for my 2010 Doger Challenger, which I had seen advertised by another (non-Mopar) dealer. Mr. Wright was very helpful, checked all the specific part for my 2010 Doger Challenger, which I had seen advertised by another (non-Mopar) dealer. Mr. Wright was very helpful, checked all the available Corporate sources, inquired of Engineering, and talked to several mechanics. The result was that the part I was seeking was not a Chrysler produced item. Mr. Wright then "googled" it and found the part and the source. In all, he spent around twenty minutes with me, solely to help me with this. More
I needed to have running boards installed (none was available when I purchased my vehicle). Both Drew and Victoria were very professional and had arranged for me to have car while the running boards w available when I purchased my vehicle). Both Drew and Victoria were very professional and had arranged for me to have car while the running boards were being installed. More
My Jeep was experiencing a rare but scary "no brakes" issue. The mechanic assigned to the vehicle drove it home and, to his horror, the brakes failed on him too. He quickly troubleshot the prob brakes" issue. The mechanic assigned to the vehicle drove it home and, to his horror, the brakes failed on him too. He quickly troubleshot the problem = bad ABS controller. The part was ordered and the car was returned to me in three days from the time I delivered it. They provided a free loaner. So far, everything is braking perfectly. More