Goodson Acura of Dallas

Service Dane Uter has been my service representative for the past few years. He is always pleasant and accomodating.Very refreshing to have great customer ser Dane Uter has been my service representative for the past few years. He is always pleasant and accomodating.Very refreshing to have great customer service. More

Quick & Easy Service was quick, thoroughly explained and had no issues! Khang did a good job of letting me know how much longer it would anytime he would pass by m Service was quick, thoroughly explained and had no issues! Khang did a good job of letting me know how much longer it would anytime he would pass by me. More

A/C Recharge When I arrived Jasmin took care of me, everything was great other than the coupon I gave Jasmin for 10% off service wasn't applied. Didn't realize it When I arrived Jasmin took care of me, everything was great other than the coupon I gave Jasmin for 10% off service wasn't applied. Didn't realize it till I had already left. More

No longer a customer I took my car in for service and had some work done. I later had some issues and the dealership attempted to diagnose the issue. Since it was a safe I took my car in for service and had some work done. I later had some issues and the dealership attempted to diagnose the issue. Since it was a safety concern it was important that they get it right. While the communicated that they had done all they could and found nothing wrong, they could not duplicate the issue and had to return the car to me. There didn't seem to be an appreciation for how difficult it was for me to accept a car without knowing exactly what was wrong despite their service check. I am deeply disappointed and will not be returning. More

If you are looking for a used vehicle Dalton is you Man! Dalton, is one of those sale consultants who you can seldom find. He let me take my time to review the vehicle I wanted... He answered all of my quest Dalton, is one of those sale consultants who you can seldom find. He let me take my time to review the vehicle I wanted... He answered all of my question with a straight forward response.... None of that double speak that so often happens with other car salesman/saleswoman just to get you to purchase a vehicle, and reach their quota for the month. For my next vehicle purchase, I can only hope I can find somebody like Dalton. Tony More

I do not recommend service adviser Jonathan Valdez I recommend not dealing with service adviser "Jonathan Valdez" in Service Department. I went to drop my car off to get issues looked at on my car. I I recommend not dealing with service adviser "Jonathan Valdez" in Service Department. I went to drop my car off to get issues looked at on my car. I originally work with Mr. Robby Robertson one of the SUPERB SERVICE ADVISER. unfortunately he was out today. I had already spoken with him( Mr. Robertson) day before and I was told to speak with Mr. Dane. Mr. Dane had not made it in at 8:00AM when I arrived today Saturday 9/30/2017, so I was prepared to wait for him, but Mr. Jonathan took it upon himself to BULLY me writing up my concerns and wanted me to sign a form stating I would have to pay $162.00 to have my car looked at, when its already in the system regarding my issues with my 2002 Acura 3.2 TL Type S. Jonathan has a "SMUG ATTITUDE" and EXTREMELY INCONSIDERATE, with no COMPASSION. its all about the MONEY with this guy. Maybe because I was a women, or maybe not, but either way do yourself a favor and ask for Mr. Robby Robertson @ GOODSON ACURA OF DALLAS. I end up just leaving the dealership after having them wash my car so I wouldn't feel like I wasted my time plus gasoline. More

Super friendly staff! Everyone was friendly, polite, and professional. I felt like was a celebrity all throughout the dealership! I also liked the super fast acknowledgemen Everyone was friendly, polite, and professional. I felt like was a celebrity all throughout the dealership! I also liked the super fast acknowledgement once I drove into the service department. More

Great customer service and very professional Greg was fantastic to work with and he was extremely helpful throughout this process. The whole experience was very smooth and I would recommend the d Greg was fantastic to work with and he was extremely helpful throughout this process. The whole experience was very smooth and I would recommend the dealership to other people. More

Service and an awesome sales rep Unfortunately, I damaged the front end of my 2 week old car. My sales rep, Mike Aman, took car of it and made sure that the car was fixed as close to Unfortunately, I damaged the front end of my 2 week old car. My sales rep, Mike Aman, took car of it and made sure that the car was fixed as close to it was when I bought it. Also, detailed it, changed the oil and filled it up with gas. I highly recommend Goodson and Mike if you are in the market for an Acura. More

Goodson service stayed late for me. I had previously bought three new Acuras from Goodson but had a problem with my new and slightly used car I bought somewhere else. My battery needed t I had previously bought three new Acuras from Goodson but had a problem with my new and slightly used car I bought somewhere else. My battery needed to be replaced (still under factory warranty thank goodness!) and I arrived (stressed out) at service two minutes before they closed, I had called ahead and they were waiting for me with a loaner car and friendly attitude. My car was ready next morning. In and out less than 24 hours. I give Goodson a gold star, again. More