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Goodson Acura of Dallas

Dallas, TX

4.9
1,628 Reviews
As DFW’s #1 Customer Rated Premier Luxury Acura Dealer, Goodson Acura of Dallas has been family owned & operated since 1986. We believe in True Transparency Pricing & a Next Level Customer Experience not only when you purchase from us but throughout your ownership experience. We are proud to be the #1 choice for service in DFW with Accelerated Service in 60 minutes or less (or it’s free). Our clients can take advantage of our complimentary Service Concierge Pick Up & Delivery within 25 miles. Come visit our next generation facility located conveniently on Lemmon and the Dallas North Tollway and experience the difference for yourself.
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4801 Lemmon Ave

Dallas, TX

75219

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Showing 1,628 reviews

October 03, 2017

If you are looking for a used vehicle Dalton is you Man! Dalton, is one of those sale consultants who you can seldom find. He let me take my time to review the vehicle I wanted... He answered all of my quest More

by Tray4x4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The used car Sales Manager.... the finance gentleman who took car of all of our finance questions. , Dalton Kurz
Oct 04, 2017 -

Goodson Acura of Dallas responded

Tony, thanks for the feedback! We're ecstatic we could exceed your expectations during your car buying experience with Dalton and we hope you enjoy your new vehicle! When it comes time for service swing by the service drive and we'll take care of it for you. Thanks again Tony and have a great week!

September 30, 2017

I do not recommend service adviser Jonathan Valdez I recommend not dealing with service adviser "Jonathan Valdez" in Service Department. I went to drop my car off to get issues looked at on my car. I More

by Ms Nickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Goodson Acura of Dallas responded

Ms. Nickie, we appreciate your review. We apologize that your service experience was not worthy of praise and we want you to know we have passed your review along to our upper management for review. We appreciate your feedback as we use all feedback to train our staff for future occurrences. Thank you again for letting us know.

September 27, 2017

Super friendly staff! Everyone was friendly, polite, and professional. I felt like was a celebrity all throughout the dealership! I also liked the super fast acknowledgemen More

by Vtamez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Chiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Hummel
Sep 27, 2017 -

Goodson Acura of Dallas responded

Vtamez, thanks for the five-stars! We appreciate the feedback and look forward to the next chance to provide our service to you. Have a great week!

September 25, 2017

Great customer service and very professional Greg was fantastic to work with and he was extremely helpful throughout this process. The whole experience was very smooth and I would recommend the d More

by Arji Mufti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Blake, Jason Boe
Sep 27, 2017 -

Goodson Acura of Dallas responded

Arji, thanks for the kind note! We're pleased you enjoyed your experience with Greg and we look forward to serving you again in the future! Thanks again and have a great rest of your week!

September 24, 2017

Service and an awesome sales rep Unfortunately, I damaged the front end of my 2 week old car. My sales rep, Mike Aman, took car of it and made sure that the car was fixed as close to More

by Jayl24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aman
Sep 24, 2017 -

Goodson Acura of Dallas responded

We're terribly sorry to hear you had a booboo so closely to purchasing your new car, but glad that Mike was able to get you taken care of and back on the road. Thanks for the note and have a great rest of your weekend. Thanks again!

September 20, 2017

Goodson service stayed late for me. I had previously bought three new Acuras from Goodson but had a problem with my new and slightly used car I bought somewhere else. My battery needed t More

by Laurie Cox
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric with loan car dept. Also, Service Mgr. , Dane Uter
Sep 21, 2017 -

Goodson Acura of Dallas responded

Laurie, thanks for taking the time to review! We're pleased you enjoyed your experience with us and look forward to earning that fifth star on your next visit! Thanks again and have a great rest of your week!

September 18, 2017

Kelly Mitchell is the Best of the BEST! Kelly Mitchell is the best guy around to deal with! He helped me the whole way with the lease of a new car for my daughter. I wouldn't use anyone else More

by kgg1966
Recommend Dealer
Yes
Employees Worked With
Kelly Mitchell
Sep 19, 2017 -

Goodson Acura of Dallas responded

kgg1966, thanks for the kind note! We're pleased you enjoyed your leasing experience with Kelly Mitchell, let us know if we can assist you again in the future! Thanks again and have a great week!

September 16, 2017

Great service experience I took my RDX in for a car wash and it was about due for an oil change. They were able to also get the oil change done while I was there and I spent More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2017 -

Goodson Acura of Dallas responded

Dave, thanks for the positive feedback and mention of Khang! We appreciate you taking to time to stop by and let us know how we did during your oil change! Thanks again and see you next time!

September 15, 2017

Great experience at Goodson Acura! Overall, I had a very pleasant experience with Goodson Acura especially working with Jonathan Agunwa. Jonathan was very helpful in finding a vehicle More

by Joyce C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Agunwa
Sep 15, 2017 -

Goodson Acura of Dallas responded

Joyce, thanks for taking the time to write us a review! We're pleased you enjoyed your experience with Jonathan and that we could get you into a vehicle suited for you. We look forward to the opportunity to assist you in the future! Thanks again and have a great weekend!

September 13, 2017

Good Friends Salesman is friendly to meet the customer need Saving time: Fast enough (processing) Negotiation: Compromising & listening well Price: Better price More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade West
Sep 14, 2017 -

Goodson Acura of Dallas responded

Thanks for the feedback! We're pleased we could provide you with excellent service and look forward to assisting you next time! Thanks again and have a great rest of your week!

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