Goodson Acura of Dallas

Friendly, courteous, professional reliable service. Even with nasty, icy cold weather they had me in and out in less than 45 minutes. Could not have been better! with nasty, icy cold weather they had me in and out in less than 45 minutes. Could not have been better! More

My car wouldn’t start this morning. I called Acura, they provided me with a complimentary tow to the dealership and took all the stess away. provided me with a complimentary tow to the dealership and took all the stess away. More

Goodson is a brand you can Trust! They treat their customers with the utmost respect. Very personable too! Red Blackshire, Dallas Texas Rock stars G customers with the utmost respect. Very personable too! Red Blackshire, Dallas Texas Rock stars G More

My experience here is always amazing. The customer service is excellent and they always want to ensure the safety of yourself and your vehicle. As a woman, I always feel like I’m getting scammed with service is excellent and they always want to ensure the safety of yourself and your vehicle. As a woman, I always feel like I’m getting scammed with car service, but I never feel that way here! More

As always I deeply appreciate the courteous advisors that take the time to work with me and go over each detail about my vehicle. I would be glad to recommend Goodson Acura to anyone. Again Thanks to everyon take the time to work with me and go over each detail about my vehicle. I would be glad to recommend Goodson Acura to anyone. Again Thanks to everyone! More

My recent experience with Goodson Acura was incredible! I was blown away from start to finish. Given that I have several family members in the car industry, and have previously worked at a luxury dealership was blown away from start to finish. Given that I have several family members in the car industry, and have previously worked at a luxury dealership myself, I had incredibly high expectations. To say that all of my expectations were far exceeded would be an understatement. Arthur Dee was the primary reason I explored the idea to return to the dealership. He was incredibly available to both my husband and myself throughout the entire experience. He took care of everything personally and professionally. I’m so grateful for his personalization, generosity, attention to detail and willingness to accommodate the numerous requests we had along the way. Arthur was so thoughtful and arranged for delivery of the vehicle to take place at my office to further provide exceptional service to my husband and I as we were navigating a new baby and an ill family member who was hospitalized. Arthur was so thoughtful in that he would check in on my family and remembered details I didn’t even recall sharing- such an intentional business man! As for the finance department, Giles Wilson was efficient, kind, flexible, and incredibly personable. My time spent with Giles was also seamless and filled with professionalism. At the time of delivery, Whitney Belfer was very warm, knowledgeable, incredibly helpful and beyond accommodating. She was more than willing to help me with the new car features and setting up things to help make the transition smooth. I enjoyed her as my sales consultant very much! While a majority of my time was spent with Arthur, who again, was phenomenal; I have also had several experiences with Darlene Lincoln and Bobby Carroll at this dealership as well. Darlene is such a ray of sunshine and makes initial interactions as well as experiences at the dealership excellent. As for Bobby, he has been an incredible force in our decision to return to Acura as well. He has helped to provide immeasurable service to myself and members of my family for many years. He is exceptional and incredibly trustworthy! Thank you to the Goodson Acura team for all that you did for our growing family. We can’t thank you enough! The Scott family More

Made an appointment for service for the very next day. Got there on time and was taken care of in just over an hour as they projected over the phone. Got there on time and was taken care of in just over an hour as they projected over the phone. More

Emily, our sales representative, was very helpful and pleasant to work with. She was also very knowledgeable about the vehicles we test drove and very thorough in explaining options. She was also honest pleasant to work with. She was also very knowledgeable about the vehicles we test drove and very thorough in explaining options. She was also honest about not knowing the answer to a question or two and the honesty was appreciated. Emily did a great job. More

I love everyone at Acura my experience there was awesome I love Dane he he’s an asset to your company I won’t go to anyone but him he is a person you can trust I love Dane he he’s an asset to your company I won’t go to anyone but him he is a person you can trust More

Purchased a 2020 MDX from Arthur Dee sales manager. Dealing with him is always easy and smooth. What I like about him he is professional and straight forward without the typical dealer run around. Perr Dealing with him is always easy and smooth. What I like about him he is professional and straight forward without the typical dealer run around. Perry Le his assistant worked out all the details. In and out very quickly. Third Acura in 6 years. Working with Arthur has been great. Now that he's at Goodson, I will be going there instead of the McD in Plano that wouldn't give me any where near the deal that Goodson did. In all fairness, I did go to Goodson on my previous purchases and didn't find it all that welcoming or willing to work with a customer. But there seems to be a new management team there and I could easily identify a change in the culture and approach to customers. Would highly recommend More