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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
1,008 Reviews
Call Service Center (214) 692-2872

1,008 Reviews of Goodson Acura of Dallas - Service Center

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March 05, 2024

Reasonable prices compared to Lexus. Service Managers never try to pressure to get unnecessary services/jobs. Overall, great value for money. More

by Acura-Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Goodson Acura of Dallas responded

Acura-Fan, thank you for sharing 5-stars! We're pleased to hear our team provides great value for the money! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

March 04, 2024

Trustworthy advisor, Jonathan Valdez is available by cell phone and gets me the best service and timely appointment. More

by Wrgibson4
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Goodson Acura of Dallas responded

wrgibson4, thank you for sharing 5-stars! We're happy to hear Jonathan Valdez provides great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

March 02, 2024

They were able to do my service within under an hrs time. Was so happy didn’t want to have to wait an 1hr 30min for an oil change. More

by artiques23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Mar 02, 2024 -

Goodson Acura of Dallas responded

artiques23, thank you for sharing 4-stars! We're happy to hear our team provided quick service! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

March 01, 2024

Excellent service and competitive pricing! Wouldn’t go anywhere else. Always quick into a loaner car. More

by Annbakes7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Mar 02, 2024 -

Goodson Acura of Dallas responded

Annbakes7, thank you for sharing 5-stars! We're happy to hear our team provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

February 24, 2024

Scheduling was easy, service was friendly with a full explanation, and work was performed timely at a reasonable cost. More

by RB OG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
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Feb 24, 2024 -

Goodson Acura of Dallas responded

RB OG, thank you for sharing 5-stars and noting that scheduling was easy. We appreciate your praise and look forward to serving you additionally next time. Thanks again!

February 20, 2024

All work done promptly and as expected. Service rep was knowledgeable and attentive. This is typical of my experience at Goodson for 30+ years. More

by Richard Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Serrato
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Feb 20, 2024 -

Goodson Acura of Dallas responded

Richard, thank you for sharing 5-stars! We're please to hear our team is prompt, knowledgeable and attentive! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

February 17, 2024

Very friendly associates who educate you as to what will be done and the time it takes More

by katie.nicole.mcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Colston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2024 -

Goodson Acura of Dallas responded

katie, thank you for sharing 5-stars! We're glad to hear our team is friendly and informative! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

February 14, 2024

Michelle is great appreciate her knowledge and professionalism. The women in the office are helpful and always pleasant More

by j Pearson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Serrato
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Feb 14, 2024 -

Goodson Acura of Dallas responded

j Pearson, thank you for sharing 5-stars! We're pleased to hear Michelle is knowledgeable and professional! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

February 04, 2024

This is my first time buying an Accura brand csr. I found the serviice to be very good. More

by sontuanthai1812
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2024 -

Goodson Acura of Dallas responded

sontuanthai1812, thanks for sharing 5-stars and letting us know you had a great experience with us in sales shopping for your first brand new car! We appreciate your feedback and we look forward to serving you additionally when the time comes. Thanks again!

January 31, 2024

I bought my RDX from Goodson and they are great! Service is quick and easy! More

by MBJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

Goodson Acura of Dallas responded

MBJ, thank you for sharing 5-stars and noting your RDX purchase experience with us went great! We love hearing you received quick and easy service. Let us know when we may serve you additionally. Thanks again!

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