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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
996 Reviews
Call Service Center (214) 692-2872

996 Reviews of Goodson Acura of Dallas - Service Center

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May 03, 2025

All personnel working at the dealership are friendly and professional plus a very clean waiting room More

by yosabhaile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2025 -

Goodson Acura of Dallas responded

yosabhaile, thank you for sharing 5-stars and noting our personnel was professional and the waiting area was clean! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 03, 2025

The good service was very quick. I am happy with the service and would recommend it. More

by Stevehuynh0125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2025 -

Goodson Acura of Dallas responded

Stevehuynh0125, thank you for sharing 5-stars and noting good, quick service. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

April 23, 2025

Great and pleasant customer service, techs and representatives always eager to help out. My advicer Jessica Phillips did a great job from start to finish. More

by Ramiro Villafuerte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Phillips
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Apr 24, 2025 -

Goodson Acura of Dallas responded

Ramiro, thank you for sharing 5-stars! We're happy to hear Jessica Phillips did a great job from start to finish! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

April 20, 2025

As usual, my advisor is amazing. I'm always kept well informed and treated how people should be treated. The dealership provides would class client service by far compared to anywher More

by F. Scott V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Goodson Acura of Dallas responded

F. Scott V., thank you for sharing 5-stars and noting great service with us in sevice! We appreciate your feedback noting being kept well informed and we look forward to serving you additionally next time. Thanks again!

April 19, 2025

First time at this dealership and I was treated extremely well. Very pleasant experience! Everyone I dealt with was kind, knowledgable and pleasant. More

by mrc_56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
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Apr 20, 2025 -

Goodson Acura of Dallas responded

mrc_56, thank you for sharing 5-stars and noting great service with us in service! We appreciate your feedback noting our kind, knowledgeable team and we look forward to serving you additionally next time. Thanks again!

April 12, 2025

It's very frustrating when parts have been left off your vehicle after paying thousands of dollars for service More

by jeffdeskin33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Goodson Acura of Dallas responded

Jeffdeskin33, we're sorry to hear there was an issue with your last service visit, and we appreciate you bringing it to our attention. We've shared your feedback with our Service Director, Bobby Carroll, for review. If you'd like to talk more about your experience, feel free to reach out to Bobby directly at bcarroll@goodsonacura.com or 214-379-5830 whenever it's convenient. We’re grateful for the chance to serve you and regret that your recent visits didn’t meet expectations. Talk soon. Take care!

April 11, 2025

My service advisor was great. Very professional and very courteous. I appreciate the time he took to explain things that were needed. More

by micheal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooks Frase
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Apr 11, 2025 -

Goodson Acura of Dallas responded

michael, thank you for sharing 5-stars! We're pleased to hear our team is professional and courteous! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

April 08, 2025

Always get great customer service at Goodson Acura Dallas. Never disappointed The staff is always welcoming. More

by Knightfly28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
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Apr 08, 2025 -

Goodson Acura of Dallas responded

Knightgly28, thank you for sharing 5-stars and noting our great customer service! We're glad to hear our team is welcoming! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

April 04, 2025

Clean, cordial and courteous. The Service Advisor gave me an approximate time for my service to be completed and he was pretty accurate. More

by thelamaralternative
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Richardson
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Apr 04, 2025 -

Goodson Acura of Dallas responded

thelamaralternative, thank you for sharing 5-stars and and noting our clean, cordial and courteous facilities and service. We appreciate your kind words and pleased to hear that your advisor, Ian communicated effectively. Let us know when we may serve you next. Thanks again!

March 31, 2025

Amazing experience from courteous and knowledgeable staff. Received my vehicle as promised and sparkling clean! More

by wjmcgarryjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Valdez, Rene ?
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Mar 31, 2025 -

Goodson Acura of Dallas responded

wjmcgaryjr, thank you for sharing 5-stars! We're happy to hear our team provided an amazing experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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