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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
992 Reviews

992 Reviews of Goodson Acura of Dallas - Service Center

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August 13, 2023

Johnathan Valdez is the best service advisor at Goodson Acura. He goes over & beyond for his customers. More

by Shameka Brackens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Goodson Acura of Dallas responded

Shameka, thank you for sharing 5-stars! We're glad to hear Johnathan Valdez goes above and beyond for his customers! We appreciate your feedback and look forward to serving you additionally in the future. Take care!

August 09, 2023

Excellent and courteous service. Very prompt. I would recommend them highly and would certainly visit again for my family’s car needs More

by marun.haddad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Goodson Acura of Dallas responded

marun, thank you for sharing 5-stars! We're glad to hear our team provided excellent and courteous service! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

August 09, 2023

Mr Eric Johnson exhibits exceptional customer service. Technical services was excellent and Mr George was exceptionally helpful in ordering the sun screen and prompt follow up. All were professional. Than More

by Muriel.Hatcher
Recommend Dealer
Yes
Employees Worked With
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
Aug 09, 2023 -

Goodson Acura of Dallas responded

Muriel, thank you for sharing 5-stars! We're happy to hear Eric Johnson, Mr. George and the rest of our team provided exceptional customer service! We appreciate your praise and look forward to serving you additionally in the future! Thanks again!

August 01, 2023

My 2016 MDX needed a new transmission. Bobby, the Service Manger was amazing. I appreciate his attentive professionalism. More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Goodson Acura of Dallas responded

LB, thank you for sharing praise regarding your experience working with Bobby in service. We appreciate your endorsement and we look forward to serving you additionally next time. Thanks again!

July 26, 2023

Staff is always professional and thorough. The service center is always clean. Enjoy coming to this location More

by awil410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
Jul 26, 2023 -

Goodson Acura of Dallas responded

awil410, thank you for sharing praise regarding your service experience servicing with Jonathan and Eric! We appreciate your endorsement of our clean facilities and we look forward to serving you additionally when the time comes. Thanks again!

July 25, 2023

Friendly service clean waiting area, fast service and good prices, this will be my go to place More

by Joaquina Ramírez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Jul 26, 2023 -

Goodson Acura of Dallas responded

Joaquina, thank you for sharing praise regarding your service experience servicing with Robert! We appreciate your endorsement and look forward to serving you additionally when the time comes. Thanks again!

July 22, 2023

Customer service great, explain questions if needed when asked paper work printer out let you know the work has been done and what the needs are for your next service. More

by rubysunday5450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Jul 22, 2023 -

Goodson Acura of Dallas responded

rubysunday5450, thank you for sharing 5-stars! We're happy to hear our team provides great customer service! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

July 22, 2023

The service was excellent and Johnathon Valdez was considerate and helpful to me in my decision making. More

by jwashingtonesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Miedezianowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2023 -

Goodson Acura of Dallas responded

jwashingtonesq, thank you for sharing 5-stars! We're happy to hear Johnathon Valdez is considerate and helpful! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

July 21, 2023

From the moment I arrived at the service department bay, I was greeted with friendly and attentive service reps. Eric Johnson was attentive and professional. He followed up with me regarding the results of More

by Saras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Jul 21, 2023 -

Goodson Acura of Dallas responded

Saras, thank you for sharing 5-stars! We're glad to hear Eric Johnson is attentive and professional! We appreciate your feedback regarding our lack of attention to the car wash and will be forwarding your note to management to better improve our customer service experience. We appreciate your praise and look forward to serving you additionally in the future. Take care!

July 15, 2023

Michelle as great. Her attention to details on repairs and timing were great. I will always ask to work with her. More

by kirchjohn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Serrato
Jul 16, 2023 -

Goodson Acura of Dallas responded

kirchjohn, thank you for sharing 5-stars and mention of working with Michelle! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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