Goodson Acura of Dallas - Service Center

Customer service great, explain questions if needed when asked paper work printer out let you know the work has been done and what the needs are for your next service. asked paper work printer out let you know the work has been done and what the needs are for your next service. More

The service was excellent and Johnathon Valdez was considerate and helpful to me in my decision making. considerate and helpful to me in my decision making. More

From the moment I arrived at the service department bay, I was greeted with friendly and attentive service reps. Eric Johnson was attentive and professional. He followed up with me regarding the results of I was greeted with friendly and attentive service reps. Eric Johnson was attentive and professional. He followed up with me regarding the results of the bumper to bumper assessment and was informative but not pushy. The service rep that helped me with checking out and bringing time to my vehicle was also attentive and professional. The customer lounge area was arranged so that I could work in a private area away from the TV and conversations which was so helpful. The only concern was that my car was not well washed. The windshield still had bugs, doors were dirty, and front grill was dirty. I wasn’t expecting to have it detailed, but a bit more attention would have been great. Thanks for a great service appointment. More

Michelle as great. Her attention to details on repairs and timing were great. I will always ask to work with her. Her attention to details on repairs and timing were great. I will always ask to work with her. More

This dealership is great customer service. Put customers first. They do not pressure to do others services. Put customers first. They do not pressure to do others services. More

Khang Nguyen my service advisor Is very personal and helpful in providing great service as usual. The AC work seems to be exceptional in fact it seems like my car feels cooler than it did when I purcha helpful in providing great service as usual. The AC work seems to be exceptional in fact it seems like my car feels cooler than it did when I purchased the car almost 10 years ago. Having a loaner car while they worked on my car was very beneficial. Bobby Carroll also was helpful with this particular service. More

Goodson Acura service department is always helpful, courteous, honest, and works with me to keep my MDX is excellent working order.... courteous, honest, and works with me to keep my MDX is excellent working order.... More

My service advisor Eric is awesome… always takes great care of his customers with the utmost professionalism!! care of his customers with the utmost professionalism!! More

Everyone encountered was attentive and helpful. Service was swift and when delayed, updated me and offered alternative solution. Service was swift and when delayed, updated me and offered alternative solution. More

Everyone was very helpful and considerate! Hope to do business with them in the future!!! Hope to do business with them in the future!!! More