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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
986 Reviews

986 Reviews of Goodson Acura of Dallas - Service Center

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June 01, 2023

Fast, friendly service —what more could you ask? Will be back for my next oil change. More

by crabshell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Goodson Acura of Dallas responded

crabshell, thank you for sharing 5-stars! We're glad to hear our team is fast and friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 20, 2023

I’ve been taking my 2009 to this dealer since moving here in 2015 and they have never disappointed minus one instance at checkout which was quickly responded to. Otherwise the Intake reps and checkout has be More

by joan1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
May 21, 2023 -

Goodson Acura of Dallas responded

joan1231, thanks for the 5-stars! We're glad to hear our team is overall amazing and treats you with respect! We appreciate the feedback and look forward to serving you again next time. Take care!

May 16, 2023

My service advisor Robert was great. He kept me up to date and addressed all of my concerns. More

by Skheidel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
May 17, 2023 -

Goodson Acura of Dallas responded

Skheidel, thank you for sharing 5-stars! We're glad to hear Robert kept you up to date and addressed all of your concerns! We appreciate your endorsement and look forward to serving you again in the future. Take care!

May 16, 2023

Everything was great. Jonathan was a joy to work with!!! Thanks to him my car is reading text messages again!!!! More

by Nanettederrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Goodson Acura of Dallas responded

Nanettederrick, thank you for sharing 5-stars! We're glad to hear Jonathan is a joy to work with! We appreciate your endorsement and look forward to serving you again in the future. Best wishes!

May 15, 2023

Usual on time well done, regarding the service. I always trust Winston to do your job, right? More

by jim.smeeding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lashon Avery
May 16, 2023 -

Goodson Acura of Dallas responded

Jim.Smeeding, thank you for sharing 5-star praise and noting a timely experience in service with Winston. We appreciate your feedback and look forward to serving you additionally when the opportunity arises. Thanks again!

May 12, 2023

I’ve always had excellent experiences with the service department and this was no different. More

by Knightfly28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Parker
May 12, 2023 -

Goodson Acura of Dallas responded

Knightfly28, thank for you for sharing 5-stars! We're glad to hear our team always provides an excellent experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 04, 2023

Always courteous, kind and outstanding customer service. We are on our third Acura, says alot. More

by Brent D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Goodson Acura of Dallas responded

Brent, thank you for sharing 5-stars! We're happy to hear our team is courteous and provides outstanding customer service! We look forward to serving you additionally in the future. Thanks again!

May 02, 2023

Goodson Acura treats me like I'm driving a Ferrari, really solid service program and great people. More

by mikehoffman24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lashon Avery
May 02, 2023 -

Goodson Acura of Dallas responded

mikehoffman24, thank you for sharing 5-stars! We're happy to hear our team treats you well and provides solid service! We look forward to serving you additionally in the future. Thanks again!

April 29, 2023

I really like the fact that I was able to keep up with the progress on my car service as I waited. More

by ssheets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Serrato and Eric Johnson
Apr 30, 2023 -

Goodson Acura of Dallas responded

ssheets, thank you for sharing 5-stars! We're pleased to hear our team kept you informed as we serviced your car! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

April 29, 2023

The guy that call me and told me what was going on with my car was so respectful that no you for you service More

by debraterrance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2023 -

Goodson Acura of Dallas responded

debraterrance, thank you for sharing 5-stars! We're glad to hear our team is respectful! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

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