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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
991 Reviews
Call Service Center (214) 692-2872

991 Reviews of Goodson Acura of Dallas - Service Center

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May 12, 2023

I’ve always had excellent experiences with the service department and this was no different. More

by Knightfly28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Parker
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May 12, 2023 -

Goodson Acura of Dallas responded

Knightfly28, thank for you for sharing 5-stars! We're glad to hear our team always provides an excellent experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 04, 2023

Always courteous, kind and outstanding customer service. We are on our third Acura, says alot. More

by Brent D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023 -

Goodson Acura of Dallas responded

Brent, thank you for sharing 5-stars! We're happy to hear our team is courteous and provides outstanding customer service! We look forward to serving you additionally in the future. Thanks again!

May 02, 2023

Goodson Acura treats me like I'm driving a Ferrari, really solid service program and great people. More

by mikehoffman24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lashon Avery
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May 02, 2023 -

Goodson Acura of Dallas responded

mikehoffman24, thank you for sharing 5-stars! We're happy to hear our team treats you well and provides solid service! We look forward to serving you additionally in the future. Thanks again!

April 29, 2023

The guy that call me and told me what was going on with my car was so respectful that no you for you service More

by debraterrance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2023 -

Goodson Acura of Dallas responded

debraterrance, thank you for sharing 5-stars! We're glad to hear our team is respectful! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

April 29, 2023

I really like the fact that I was able to keep up with the progress on my car service as I waited. More

by ssheets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Serrato and Eric Johnson
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Apr 30, 2023 -

Goodson Acura of Dallas responded

ssheets, thank you for sharing 5-stars! We're pleased to hear our team kept you informed as we serviced your car! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

April 29, 2023

Service at Goodson Acura in Dallas is always top quality. The staff, and technicians are friendly, courteous and very helpful! More

by Jedaiy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2023 -

Goodson Acura of Dallas responded

Jedaiy, thank you for sharing 5-stars! We're happy to hear our team is friendly, courteous and helpful! We appreciate your praise and look forward to serving you additionally in the future. Take care!

April 28, 2023

Excellent and professional staff; awesome service representative, quick service and they even call the day before with a reminder for my next day appt More

by Kalynn.2118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

Goodson Acura of Dallas responded

Thank you for sharing 5-stars and noting your time with Khang in service and noting a quick turnaround. We look forward to serving you additionally in the future. Best wishes!

April 25, 2023

Our service tech was great keeping us updated on the status of work being performed. More

by JMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

Goodson Acura of Dallas responded

JMA, thank you for sharing 5-stars and noting that your service tech was awesome to work with! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

April 20, 2023

My service representative is wonderful. I feel like he cares for my car as if it was his own. More

by Lcummi4477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Goodson Acura of Dallas responded

Lcummi4477, thank you for sharing 5-stars! We're pleased to hear your service representative is wonderful! We look forward to serving you additionally in the future. Thanks again!

April 12, 2023

They are friendly they keep me posted as to what’s going on with my car they will answer all my questions that I ask with no hesitation. More

by RDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2023 -

Goodson Acura of Dallas responded

RDX, thank you for sharing 5-stars! We're pleased to hear our team is friendly and communicative! We look forward to serving you additionally in the future. Thanks again!

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