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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
986 Reviews
Call Service Center (214) 692-2872

986 Reviews of Goodson Acura of Dallas - Service Center

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April 29, 2023

Service at Goodson Acura in Dallas is always top quality. The staff, and technicians are friendly, courteous and very helpful! More

by Jedaiy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2023 -

Goodson Acura of Dallas responded

Jedaiy, thank you for sharing 5-stars! We're happy to hear our team is friendly, courteous and helpful! We appreciate your praise and look forward to serving you additionally in the future. Take care!

April 27, 2023

Excellent and professional staff; awesome service representative, quick service and they even call the day before with a reminder for my next day appt More

by Kalynn.2118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Goodson Acura of Dallas responded

Thank you for sharing 5-stars and noting your time with Khang in service and noting a quick turnaround. We look forward to serving you additionally in the future. Best wishes!

April 25, 2023

Our service tech was great keeping us updated on the status of work being performed. More

by JMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Goodson Acura of Dallas responded

JMA, thank you for sharing 5-stars and noting that your service tech was awesome to work with! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

April 20, 2023

My service representative is wonderful. I feel like he cares for my car as if it was his own. More

by Lcummi4477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Goodson Acura of Dallas responded

Lcummi4477, thank you for sharing 5-stars! We're pleased to hear your service representative is wonderful! We look forward to serving you additionally in the future. Thanks again!

April 12, 2023

They are friendly they keep me posted as to what’s going on with my car they will answer all my questions that I ask with no hesitation. More

by RDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2023 -

Goodson Acura of Dallas responded

RDX, thank you for sharing 5-stars! We're pleased to hear our team is friendly and communicative! We look forward to serving you additionally in the future. Thanks again!

April 12, 2023

Eric is my service guy! Always friendly, finds repairs that can be covered by warranty, and returns the car in better (and cleaner!!) condition. More

by Annbakes7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
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Apr 13, 2023 -

Goodson Acura of Dallas responded

Annbakes7, thank you for sharing 5-stars and noting that Eric is your guy in service! We appreciate your praise and look forward to serving you again in the future. Thanks again!

April 04, 2023

Always a pleasant experience. Advisors always take the time to explain in details work done, work that might need to be addressed on next visit. More

by derrylsmith726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Goodson Acura of Dallas responded

derrylsmith726, thank you for your 5-stars! We're pleased to hear our team always provides a pleasant experience! We look forward to serving you again in the future. Thanks again!

April 03, 2023

Excellent service no complaint 10 plus years of owning Acura’s. Car is checked thoroughly to uncover issues. More

by ougolfjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2023 -

Goodson Acura of Dallas responded

ougolfjim, thanks for the 5-stars and mention of 10 years of wonderful Acura ownership! We're pleased you've had positive experiences with us and we look forward to serving you again next time. Thanks again!

April 01, 2023

I always get great service from the dealership. Brent is very helpful. It is a good experience. More

by terriennawillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent 5 stars
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Apr 02, 2023 -

Goodson Acura of Dallas responded

terriennawillie, thank you for your 5-stars! We're glad to hear Brent is helpful and provided a good experience! We look forward to serving you additionally in the future. Best wishes!

March 30, 2023

Goodson Acura has never disappointed me when I’ve used them for service for my car. They are professional and courteous . Bret is an excellent Service Advisor. More

by gtect2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret
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Mar 31, 2023 -

Goodson Acura of Dallas responded

gtect2, thank you for your 5-stars! We're pleased to hear Bret and the rest of our team is professional and courteous! We look forward to serving you additionally in the future. Best wishes!

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