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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
986 Reviews
Call Service Center (214) 692-2872

986 Reviews of Goodson Acura of Dallas - Service Center

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October 21, 2022

Car was ready when promised. Waiting area was comfortable and well stocked. Very happy with the experience More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
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Oct 21, 2022 -

Goodson Acura of Dallas responded

Sue, thank you for sharing 5-stars! We're happy to hear our team had your car ready when promised! We appreciate your positive feedback. See you next time. Thanks again!

October 21, 2022

Bobby and the service team are amazing! Everyone is always so helpful and quick to respond with any questions or concerns!! Highly recommend!! More

by drduke90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2022 -

Goodson Acura of Dallas responded

drduke90, thank you for sharing 5-stars! We're pleased to hear Bobby and the rest of our team is amazing! We appreciate your positive feedback. See you next time. Take care!

October 20, 2022

As usual well done. Your dealership is always on top of it. The only frustration these days is getting required parts during supply chain shortages. More

by jim.smeeding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2022 -

Goodson Acura of Dallas responded

jim.smeeding, we appreciate your 5-stars and mention of our team being on top of it! Thank you for taking the time to stop by and share feedback. We too share your frustrations with the supply chain and look forward to it normalizing a bit soon. Let us know when we can have the pleasure of assisting you next! Thanks again.

October 16, 2022

Very quick, courteous, priced right and even the free car wash was excellent too. I make the drive past other Acura dealers every time to get my car serviced here. More

by mtran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Chiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Colston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ankur Javia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Miedezianowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kubicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2022 -

Goodson Acura of Dallas responded

mtran, thank you for sharing praise regarding your experience with us in service. We're pleased to hear that your visit was quick, courteous and priced right! We appreciate your praise. see you next time. Thanks again!

October 04, 2022

Always feel pleased to bring my car down there knowing that they will be handling my needs on the best and possible way. More

by andre_iwai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2022 -

Goodson Acura of Dallas responded

andre, thank you for your 5-star review! We're happy to hear our team always handles your needs the best way! We appreciate your praise and look forward to serving you again in the future. Thanks again!

October 04, 2022

Always a great experience. The Lounge is a perfect work space with plenty of comfortable seating!! This team is always on top of things, efficient and communicative!! Thank You More

by Kaysmith2107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Marohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sotero Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sechrest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randi Pence, Bryan Pena, Samuel Dixon, Braden Rossini
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Oct 04, 2022 -

Goodson Acura of Dallas responded

Kaysmith2107, thank you for your 5-star review! We're pleased to hear our team always provides a great experience! We appreciate your praise and look forward to serving you again in the future. Best wishes!

October 01, 2022

Outstanding service. They truly provide the elevated experience. Thank you for taken care of our vehicle. More

by David C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
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Oct 02, 2022 -

Goodson Acura of Dallas responded

David, thanks for the 5-stars! We're happy to hear our team provided outstanding service! We appreciate the feedback and look forward to serving you again next time. Best wishes!

September 30, 2022

The best service dealership for the most reliable brand sold in the USA . Extra services were exceptional More

by kallolchatterjee0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Patton
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Oct 01, 2022 -

Goodson Acura of Dallas responded

kallolchatterjee0, thanks for the 5-stars! We're glad to hear our team provided exceptional service! We appreciate the feedback and look forward to serving you again next time. Best wishes!

September 25, 2022

Overall good service. Welcoming staff. Relaxing lounge area. Great snacks and beverages. Efficient, effective, and timely. More

by clarkjalen7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2022 -

Goodson Acura of Dallas responded

clarkjalen7, thank you for sharing praise regarding an overall positive experience in service. We appreciate your endorsement and pleased to hear that you enjoyed the waiting area, snacks and efficient service. Thanks for your feedback. Let us know when we may serve you additionally. Thanks again!

September 24, 2022

Our service rep; Jonathan, truly cares about our situation. Doesn't try to oversell us. More

by Mike17MDXDallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2022 -

Goodson Acura of Dallas responded

Mike, thanks for the 5-stars! We're glad to hear Jonathan truly cares! We appreciate the feedback and look forward to serving you again next time. Take care!

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