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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
992 Reviews

992 Reviews of Goodson Acura of Dallas - Service Center

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November 20, 2022

I always get the best service when I visit Goodson ! They are courteous, fast, and very accommodating. I never go anywhere else for my oil changes. The entire service team is so nice and always welcomin More

by Kaykay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Nov 21, 2022 -

Goodson Acura of Dallas responded

Kaykay, thank you for sharing praise regarding your experience working with us. We love hearing that our team was courteous, fast and accommodating. Thank you for taking time to share praise and tag Eric in your note. See you next time. Thanks again!

November 16, 2022

Service was fast and efficient. Brent, I believe that was his name was very friendly and informative. Super good guy. More

by clm232627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent, I believe was his name. Big guy, beard, light hair, super upbeat and friendly. I really liked him.
Nov 16, 2022 -

Goodson Acura of Dallas responded

clm, thanks for stopping by to leave us 5-stars. We're happy to hear Brent is friendly and informative! We appreciate your praise. See you next time. Take care!

November 03, 2022

Goodson is a rare gem in todays world setting high standards for Customer Service. Their people and service are extraordinary! More

by Kbliss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Nov 04, 2022 -

Goodson Acura of Dallas responded

Kbliss, thank you for leaving a 5-star review and noting our standards for customer service! We're glad to hear you had a great experience with Eric. We look forward to serving you again in the future. Best wishes!

November 02, 2022

They were able to address the problem with my vehicle quickly and had a loaner for me to use while work was being done. More

by casey.stephens1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Nov 02, 2022 -

Goodson Acura of Dallas responded

casey, thanks for stopping by to leave us 5-stars. We're glad to hear our team was able to quickly address the problem with your vehicle! We appreciate your praise. See you next time. Best wishes!

November 02, 2022

Well received and fast service. Addressed the concerns and advisor was very courteous. Will definitely visit again More

by getmeinfy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Parker
Nov 03, 2022 -

Goodson Acura of Dallas responded

getmeinfy, thank you for noting well received and efficient service. We love hearing your advisor was courteous and we look forward to serving you additionally next time. Thanks again!

October 29, 2022

Goodson Acura has always provided the highest quality service. They are proactive in helping me maintain my 2014 Acura MDX in the best condition. I initially choose Goodson Acura several years ago when t More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2022 -

Goodson Acura of Dallas responded

Ron, thank you for sharing 5-stars! We're glad to hear always provides the highest quality service! We appreciate your positive feedback. See you next time. Thanks again!

October 21, 2022

Car was ready when promised. Waiting area was comfortable and well stocked. Very happy with the experience More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Oct 21, 2022 -

Goodson Acura of Dallas responded

Sue, thank you for sharing 5-stars! We're happy to hear our team had your car ready when promised! We appreciate your positive feedback. See you next time. Thanks again!

October 21, 2022

Bobby and the service team are amazing! Everyone is always so helpful and quick to respond with any questions or concerns!! Highly recommend!! More

by drduke90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Goodson Acura of Dallas responded

drduke90, thank you for sharing 5-stars! We're pleased to hear Bobby and the rest of our team is amazing! We appreciate your positive feedback. See you next time. Take care!

October 20, 2022

As usual well done. Your dealership is always on top of it. The only frustration these days is getting required parts during supply chain shortages. More

by jim.smeeding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Goodson Acura of Dallas responded

jim.smeeding, we appreciate your 5-stars and mention of our team being on top of it! Thank you for taking the time to stop by and share feedback. We too share your frustrations with the supply chain and look forward to it normalizing a bit soon. Let us know when we can have the pleasure of assisting you next! Thanks again.

October 16, 2022

Very quick, courteous, priced right and even the free car wash was excellent too. I make the drive past other Acura dealers every time to get my car serviced here. More

by mtran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Chiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Colston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ankur Javia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Miedezianowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kubicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Goodson Acura of Dallas responded

mtran, thank you for sharing praise regarding your experience with us in service. We're pleased to hear that your visit was quick, courteous and priced right! We appreciate your praise. see you next time. Thanks again!

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