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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
986 Reviews

986 Reviews of Goodson Acura of Dallas - Service Center

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August 27, 2022

Always prompt attention and , so far -after 8 years- no BS about “needed” (but NOT needed) repairs. More

by j.mccommons
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Goodson Acura of Dallas responded

j.mccomommons, thanks for sharing 5-stars and noting your experience with Jonathan in service! We appreciate your endorsement and look forward to serving you additionally next time. Take care!

August 25, 2022

Quick service; great communication! This was about as hassle/pain-free a service experience as I have ever had at a dealership. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Goodson Acura of Dallas responded

Matt, thanks for sharing 5-stars and noting quick service and great communication! We appreciate your endorsement and look forward to serving you additionally next time. Best wishes!

August 25, 2022

Zack was professional and friendly. He helped me set up my phone to my car's Bluetooth. He should be commended! More

by Romey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
Aug 25, 2022 -

Goodson Acura of Dallas responded

Romey, thanks for sharing 5-stars! We're happy to hear Zack was professional and friendly! We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

August 24, 2022

I have bought all my Acuras from Goodson Acura over the last 25 years.we recommend them and Acura products to everyone. More

by Quallsd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle - service advisor
Aug 24, 2022 -

Goodson Acura of Dallas responded

Quallsd, thanks for sharing 5-stars! We're pleased to have earned your business over the last 25 years! We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

August 18, 2022

The service department is very professional and get you in and out in a timely manner. Kam and Eric are great. More

by Jamesemccormick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
Aug 18, 2022 -

Goodson Acura of Dallas responded

Jamesemccormick, thank you for your 5-stars. We're happy to hear Kam and Eric are professional and timely! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 13, 2022

Always good service and professional environment. Explained items that might require service or attention in near future. More

by Jhi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Goodson Acura of Dallas responded

Jhi, thank you for your 5-stars. We're glad to hear our team always provides good service and a professional environments! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 08, 2022

Jonathan met me with ins seconds after pulling up in the service drive. He was friendly and exceeded all my expectations. More

by Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Goodson Acura of Dallas responded

Clark, thank you for sharing 5-star praise regarding your recent service with Jonathan. We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

August 06, 2022

The attention is very professional and quick. The waiting area is very cozy and clean More

by Jose.g.negron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Goodson Acura of Dallas responded

Jose.g.negron, thank you for your 5-stars and mention of a professional and quick experience. We appreciate your feedback and look forward to serving you additionally next time. Take care!

Aug 06, 2022 -

Goodson Acura of Dallas responded

Jose.g.negron, thank you for your 5-stars and mention of a professional and quick experience. We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 06, 2022

Professional was the service, dealership provided quality work, exceeded expectation in auto maintenance, comfortable lounge area More

by Phillips john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service reps
Aug 07, 2022 -

Goodson Acura of Dallas responded

Phillips, thank you for your 5-stars. We're glad to hear our team provided professional service and quality work! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

August 06, 2022

It is a good customer service I got my car on time after they finished the work done. More

by Serkalem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2022 -

Goodson Acura of Dallas responded

Serkalem, thank you for your 5-stars. We're glad to hear our team provided good customer service! We appreciate your feedback and look forward to serving you additionally next time. Take care!

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