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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
992 Reviews
Call Service Center (214) 692-2872

992 Reviews of Goodson Acura of Dallas - Service Center

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September 07, 2022

Brent Parker and his team did a fantastic job! Very satisfied with the service I received More

by 742pen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Parker
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Sep 07, 2022 -

Goodson Acura of Dallas responded

742pen, thank you for sharing 5-star praise! We're happy to hear Brent Parker did a fantastic job! We appreciate your endorsement. See you next time. Thanks again!

September 07, 2022

The Services Advisor Team super great and very understand, good working, get job done do More

by debrarichardsmsd
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Harrisom
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Sep 08, 2022 -

Goodson Acura of Dallas responded

debrarichardsmsd, thank you for noting that the service team did a great job. We appreciate your endorsement and look forward to future opportunities to serve you. See you next time. Thanks again!

September 04, 2022

This is my first time buying a car at this dealer and l like going there because all the people is very nice at that place. More

by epigmeniaruiz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2022 -

Goodson Acura of Dallas responded

epigmeniaruiz, thank you for sharing 5-star praise! We're pleased to hear our team is nice! We appreciate your endorsement. See you next time. Thanks again!

Sep 08, 2022 -

epigmeniaruiz responded

Very attentive people there at Acura.

September 04, 2022

Excellent Service Department. Personable, efficient cashiers, Goodson Acura has been my go to place for vehicle upkeep for over 6 years. More

by Don.fondy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2022 -

Goodson Acura of Dallas responded

Don, thank you for sharing 5-star praise! We're glad to hear our service department is excellent! We appreciate your endorsement. See you next time. Thanks again!

September 03, 2022

I have been coming to Goodson for service for about 7 years and do not have one complaint. Many of the service employees have been there for years, which makes it great to build up relationships. More

by mk5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Serrato
Report | Print
Sep 04, 2022 -

Goodson Acura of Dallas responded

mk5, thanks for sharing 5-star praise. We're happy to hear we've earned your continued business and have built great relationships with our staff! We appreciate your feedback and look forward to serving you additionally next time. Take care!

September 02, 2022

Well received, understood my issue, went above and beyond to accommodate, excellent turnaround on parts with clear understanding through pickup. EXTRAordinary Service!!! More

by pablo2022valdes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2022 -

Goodson Acura of Dallas responded

pablo, thank you for your 5-stars. We're glad to hear our team went above and beyond to accommodate you! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 27, 2022

Always prompt attention and , so far -after 8 years- no BS about “needed” (but NOT needed) repairs. More

by j.mccommons
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2022 -

Goodson Acura of Dallas responded

j.mccomommons, thanks for sharing 5-stars and noting your experience with Jonathan in service! We appreciate your endorsement and look forward to serving you additionally next time. Take care!

August 25, 2022

Zack was professional and friendly. He helped me set up my phone to my car's Bluetooth. He should be commended! More

by Romey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
Report | Print
Aug 25, 2022 -

Goodson Acura of Dallas responded

Romey, thanks for sharing 5-stars! We're happy to hear Zack was professional and friendly! We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

August 25, 2022

Quick service; great communication! This was about as hassle/pain-free a service experience as I have ever had at a dealership. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2022 -

Goodson Acura of Dallas responded

Matt, thanks for sharing 5-stars and noting quick service and great communication! We appreciate your endorsement and look forward to serving you additionally next time. Best wishes!

August 24, 2022

I have bought all my Acuras from Goodson Acura over the last 25 years.we recommend them and Acura products to everyone. More

by Quallsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle - service advisor
Report | Print
Aug 24, 2022 -

Goodson Acura of Dallas responded

Quallsd, thanks for sharing 5-stars! We're pleased to have earned your business over the last 25 years! We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

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