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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
992 Reviews

992 Reviews of Goodson Acura of Dallas - Service Center

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August 18, 2022

The service department is very professional and get you in and out in a timely manner. Kam and Eric are great. More

by Jamesemccormick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
Aug 18, 2022 -

Goodson Acura of Dallas responded

Jamesemccormick, thank you for your 5-stars. We're happy to hear Kam and Eric are professional and timely! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 13, 2022

Always good service and professional environment. Explained items that might require service or attention in near future. More

by Jhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Goodson Acura of Dallas responded

Jhi, thank you for your 5-stars. We're glad to hear our team always provides good service and a professional environments! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 08, 2022

Jonathan met me with ins seconds after pulling up in the service drive. He was friendly and exceeded all my expectations. More

by Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Goodson Acura of Dallas responded

Clark, thank you for sharing 5-star praise regarding your recent service with Jonathan. We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

August 07, 2022

It is a good customer service I got my car on time after they finished the work done. More

by Serkalem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2022 -

Goodson Acura of Dallas responded

Serkalem, thank you for your 5-stars. We're glad to hear our team provided good customer service! We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 06, 2022

The attention is very professional and quick. The waiting area is very cozy and clean More

by Jose.g.negron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Goodson Acura of Dallas responded

Jose.g.negron, thank you for your 5-stars and mention of a professional and quick experience. We appreciate your feedback and look forward to serving you additionally next time. Take care!

Aug 07, 2022 -

Goodson Acura of Dallas responded

Jose.g.negron, thank you for your 5-stars and mention of a professional and quick experience. We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 06, 2022

Professional was the service, dealership provided quality work, exceeded expectation in auto maintenance, comfortable lounge area More

by Phillips john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service reps
Aug 07, 2022 -

Goodson Acura of Dallas responded

Phillips, thank you for your 5-stars. We're glad to hear our team provided professional service and quality work! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

August 05, 2022

Excellent customer service. Service rep keeps you up to date on the status of your vehicle while being serviced. More

by pdjones103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Harrison
Aug 05, 2022 -

Goodson Acura of Dallas responded

pdjones103, thank you for your 5-stars. We're happy to hear our team provided excellent customer service! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 05, 2022

Great service, email the service advisor, got cost estimate and any discounts for the month, then setup a drop off date and time. More

by Optionsrun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Goodson Acura of Dallas responded

Optionsrun, thank you for your 5-stars and mention of great service and a simple transaction. We appreciate your feedback and look forward to serving you additionally next time. Take care!

Aug 07, 2022 -

Goodson Acura of Dallas responded

Optionsrun, thank you for your 5-stars and mention of great service and a simple transaction. We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 03, 2022

Great service from a spectacular team of friendly and knowledgeable staff. We couldn’t be more pleased. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Goodson Acura of Dallas responded

Chris, thank you for your 5-stars. We're happy to hear our team provided great service! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 02, 2022

Wait time excellent compared to other Acura dealership- service representative friendly - kept me informed. Highly recommend. More

by shwhite42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Goodson Acura of Dallas responded

shwhite42, thank you for your 5-stars and mention of an efficient experience with us. We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

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