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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
986 Reviews

986 Reviews of Goodson Acura of Dallas - Service Center

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July 19, 2022

Great customer service very friendly staff these guys get the job done in a timely manner with no problems More

by LatoyaBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent
Jul 20, 2022 -

Goodson Acura of Dallas responded

LatoyaBrown, thank you for noting great customer service and our friendly staff. We sure appreciate your kind words and look forward to serving you additionally next time. Thanks again!

July 19, 2022

Provides the best service comparing with other premium car dealers. I've had experience with Mercedes, BMW and Audi service and Goodson Acura are the best. More

by Jcluna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Goodson Acura of Dallas responded

Jcluna, thanks for the five-stars and mention of your recent service visit with Khang! We appreciate your praise. See you next time. Take care!

Jul 20, 2022 -

Jcluna responded

Credit is due to those who deserve it. Regards, Carlos Luna

July 15, 2022

Always treated special! 💕🙏 Kang is the best! So helpful and professional! Really knows this business! More

by June
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Goodson Acura of Dallas responded

June, thank you for your 5-stars! We're glad to hear Kang is helpful and professional! We appreciate your praise. Let us know when we may serve you again. Take care!

July 14, 2022

Mr. Valdez was so professional and helpful. He communicated with me often. Thanks. My A/C is blowing forcefully again. More

by mtinc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Goodson Acura of Dallas responded

mtinc, thanks for the five-stars and mention of working with Mr. Valdez to get your A/C fixed! We appreciate your praise and that you received excellent customer service. See you next time. Thanks again!

July 10, 2022

Everyone was very pleasant and professional in the handling of our repair. The repair was completed exactly as described and to our satisfaction! More

by regenergy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Patton
Jul 11, 2022 -

Goodson Acura of Dallas responded

regenergy, thanks for the five-stars! We're glad to hear our team was pleasant and professional! We appreciate your praise. See you next time. Thanks again!

Jul 20, 2022 -

regenergy responded

Everyone was very pleasant and professional in the handling of our repair. The repair was completed exactly as described and to our satisfaction!

Jul 20, 2022 -

regenergy responded

THANK YOU!

July 08, 2022

Service was quick, but the price quoted didn’t match what was charged. Not sure how that happens, but put in an inquiry. More

by Bradford_gardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Goodson Acura of Dallas responded

Bradford_gardner, we appreciate your praise and apologize the quote didn’t match. If you still need follow up, feel free to email us at social@GoodsonAcura.com with your contact info and inquiry. Best wishes!

July 05, 2022

Service is always excellent here everything completed as expected. I have never had an issue More

by rdt517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Goodson Acura of Dallas responded

rdt517, thanks for the five-stars! We're glad to hear our service is excellent and always completed as expected! We appreciate your praise. See you next time. Best wishes!

July 03, 2022

This dealership cares about their service not only with car service but their service to the customer. They also care enough to want to hear about every experience. More

by sylviaaramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Jul 03, 2022 -

Goodson Acura of Dallas responded

sylviaaramirez, thanks for the five-stars! We're glad to hear our team cares about our vehicle service and service to our customers! We appreciate your praise. See you next time. Take care!

July 02, 2022

Great customer service, never difficult to get your vehicle in and out of the shop. More

by Sunshine98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Johnson
Jul 02, 2022 -

Goodson Acura of Dallas responded

Sunshine98, thanks for the five-stars! We're glad to hear our team provides great customer service! We appreciate your praise. See you next time. Thanks again!

June 30, 2022

Everyone is very friendly and helpful. The waiting area is comfortable and clean. Overall a great experience! More

by Ljwichman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
Jun 30, 2022 -

Goodson Acura of Dallas responded

Ljwichman, thanks for the five-stars! We're glad to hear our team is friendly and helpful! We appreciate your praise. See you next time. Take care!

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