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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
986 Reviews

986 Reviews of Goodson Acura of Dallas - Service Center

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June 30, 2022

great service, waiting area and snacks, drinks for customers. Svc Advisor Eric is polite, professional & knowledgeable More

by rb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Goodson Acura of Dallas responded

rb, thanks for the five-stars! We're glad to hear Eric and the rest of our team provided great service and are professional and knowledgeable! We appreciate your praise. See you next time. Thanks again!

June 29, 2022

Professional, quick, detailed & easy. Appreciate my service consultant Zach who responds to my calls. Thanks Zach More

by Kathryn Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Harrison
Jun 30, 2022 -

Goodson Acura of Dallas responded

Kathryn, thanks for the five-stars! We're happy to hear Zach and the rest of our team was professional, quick and detailed! We appreciate your praise. See you next time. Thanks again!

June 29, 2022

Their service department is definitely Five star. This is what keeps me coming back when it's time for a new car. More

by Lees.E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Goodson Acura of Dallas responded

Lees, thanks for the five-stars! We're glad to hear our service department is five star and earned your loyalty! We appreciate your praise. See you next time. Take care!

June 29, 2022

Service advisors are knowledgeable about their vehicles and give a thorough explanation of any work being done as well as courteous. More

by Fayerowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Goodson Acura of Dallas responded

Fayerowe, thanks for the five-stars! We're glad to hear our service advisors are knowledgeable and give a thorough explanation of any work being done! We appreciate your praise. See you next time. Best wishes!

June 27, 2022

Robert Patton really took good care of my car as well as me and my wife’s stay. Job well done. More

by ChiaChi Wang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Jun 27, 2022 -

Goodson Acura of Dallas responded

ChiaChi, thank you for sharing 5-star feedback. We're glad to hear Robert Patton took good care of your car! We appreciate your rating and look forward to serving you additionally next time. Thanks again!

June 27, 2022

Prompt service on a Saturday morning without a prior appointment. Excellent Response. Got me back on the road. More

by e_hancock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Harrison
Jun 27, 2022 -

Goodson Acura of Dallas responded

e_hancock, thank you for sharing 4-star feedback. We're glad to hear our team provided prompt service! We appreciate your rating and look forward to serving you additionally next time. Take care!

June 25, 2022

Service department is always on a roll. Crew is definitely not wasting time. Estimated time of service for assignment to be completed is timed right every time i go for preventative mainten More

by garciarodrigo8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Jun 25, 2022 -

Goodson Acura of Dallas responded

garciarodrigo8, thank you for sharing 5-star praise! We're glad to hear our team's estimates are right on time! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Best wishes!

June 23, 2022

Great service and very satisfied. I called in this morning doubting I would be able to get my car looked at in such a short notice but Eric Johnson was able to squeeze me in and was a More

by Justin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Jun 24, 2022 -

Goodson Acura of Dallas responded

Justin, thank you for sharing 5-star praise! We're glad to hear Eric Johnson was able to squeeze you in and kept you informed! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Take care!

June 23, 2022

My service appointment was absolutely great. John was so kind and professional. The customer waiting area is very comfortable and accommodating. This dealership is fine tuned to meet the nee More

by Crmedick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lashon Avery
Jun 23, 2022 -

Goodson Acura of Dallas responded

Crmedick, thank you for sharing 5-star praise! We're glad to hear John was kind and professional! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

June 22, 2022

Excellent team, particularly Zack. No Pressure on what kind of service you need to have done. More

by Totomau7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
Jun 23, 2022 -

Goodson Acura of Dallas responded

Totomau7, thank you for sharing 5-star praise! We're glad to hear Zack and the rest of our team were excellent and didn't put any pressure on you! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Take care!

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