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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
992 Reviews

992 Reviews of Goodson Acura of Dallas - Service Center

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July 10, 2022

Everyone was very pleasant and professional in the handling of our repair. The repair was completed exactly as described and to our satisfaction! More

by regenergy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Patton
Jul 11, 2022 -

Goodson Acura of Dallas responded

regenergy, thanks for the five-stars! We're glad to hear our team was pleasant and professional! We appreciate your praise. See you next time. Thanks again!

Jul 20, 2022 -

regenergy responded

Everyone was very pleasant and professional in the handling of our repair. The repair was completed exactly as described and to our satisfaction!

Jul 20, 2022 -

regenergy responded

THANK YOU!

July 08, 2022

Service was quick, but the price quoted didn’t match what was charged. Not sure how that happens, but put in an inquiry. More

by Bradford_gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Goodson Acura of Dallas responded

Bradford_gardner, we appreciate your praise and apologize the quote didn’t match. If you still need follow up, feel free to email us at social@GoodsonAcura.com with your contact info and inquiry. Best wishes!

July 05, 2022

Service is always excellent here everything completed as expected. I have never had an issue More

by rdt517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Goodson Acura of Dallas responded

rdt517, thanks for the five-stars! We're glad to hear our service is excellent and always completed as expected! We appreciate your praise. See you next time. Best wishes!

July 03, 2022

This dealership cares about their service not only with car service but their service to the customer. They also care enough to want to hear about every experience. More

by sylviaaramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Jul 03, 2022 -

Goodson Acura of Dallas responded

sylviaaramirez, thanks for the five-stars! We're glad to hear our team cares about our vehicle service and service to our customers! We appreciate your praise. See you next time. Take care!

July 02, 2022

Great customer service, never difficult to get your vehicle in and out of the shop. More

by Sunshine98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Johnson
Jul 02, 2022 -

Goodson Acura of Dallas responded

Sunshine98, thanks for the five-stars! We're glad to hear our team provides great customer service! We appreciate your praise. See you next time. Thanks again!

June 30, 2022

great service, waiting area and snacks, drinks for customers. Svc Advisor Eric is polite, professional & knowledgeable More

by rb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Goodson Acura of Dallas responded

rb, thanks for the five-stars! We're glad to hear Eric and the rest of our team provided great service and are professional and knowledgeable! We appreciate your praise. See you next time. Thanks again!

June 30, 2022

Their service department is definitely Five star. This is what keeps me coming back when it's time for a new car. More

by Lees.E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Goodson Acura of Dallas responded

Lees, thanks for the five-stars! We're glad to hear our service department is five star and earned your loyalty! We appreciate your praise. See you next time. Take care!

June 30, 2022

Everyone is very friendly and helpful. The waiting area is comfortable and clean. Overall a great experience! More

by Ljwichman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
Jun 30, 2022 -

Goodson Acura of Dallas responded

Ljwichman, thanks for the five-stars! We're glad to hear our team is friendly and helpful! We appreciate your praise. See you next time. Take care!

June 29, 2022

Service advisors are knowledgeable about their vehicles and give a thorough explanation of any work being done as well as courteous. More

by Fayerowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Goodson Acura of Dallas responded

Fayerowe, thanks for the five-stars! We're glad to hear our service advisors are knowledgeable and give a thorough explanation of any work being done! We appreciate your praise. See you next time. Best wishes!

June 29, 2022

Professional, quick, detailed & easy. Appreciate my service consultant Zach who responds to my calls. Thanks Zach More

by Kathryn Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Harrison
Jun 30, 2022 -

Goodson Acura of Dallas responded

Kathryn, thanks for the five-stars! We're happy to hear Zach and the rest of our team was professional, quick and detailed! We appreciate your praise. See you next time. Thanks again!

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