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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
984 Reviews
Call Service Center (214) 692-2872

984 Reviews of Goodson Acura of Dallas - Service Center

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January 15, 2025

Great wonderful pleasure place everything’s great good customer service,Respect, greetings you with kindness, making sure you are taking care e More

by Clarisaj50@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Goodson Acura of Dallas responded

Clarisaj50, thank you for sharing 5-stars! We're happy to hear our team is kind and respectful! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

January 07, 2025

Jonathan Valdez is a great service advisor. His patience and knowledge to explain the repairs in a way that I can understand was appreciated. Overall service from intake to completion is stel More

by C. Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

C. Smith responded

I have been with Goodson Acura since they were in Irving,Texas many years ago. I love how this dealership is customer focused. I live near Vandergriff Acura and will drive the extra mile to take my car to Goodson. Service is very important to me and I feel confident having my car serviced at Goodson. The entire staff is wonderful and you see the same faces each time you come in.

Jan 07, 2025 -

Goodson Acura of Dallas responded

C Smith, thank you for sharing 5-stars! We're glad to hear our team is customer focused and has earned your continued business! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 05, 2025

The most customer focused Acura dealer in DFW and owning 4 Acuras in the family we have tried them all at one time or another. We’ve been Goodson clients for 12 years now and haven’t found a better dealer More

by Wolfie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ankur Javia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Goodson Acura of Dallas responded

Wolfie, thank you for sharing 5-stars and noting your business with us over the last 12 years! We can't say thank you enough for continuing to choose Goodson Acura for your automotive needs. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 31, 2024

A hard working dealership that appears to put the customer first. They are extremely accommodating with regular but not intrusive contact. I am overall extremely pleased with their service and attitu More

by Devereaux
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Goodson Acura of Dallas responded

Devereaux, thank you for sharing 5-stars and noting our hard working team that puts customers first! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 29, 2024

(Goodson Acura) is second to none…always ready and available to take care of my vehicle needs! More

by reneederrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2024 -

Goodson Acura of Dallas responded

reneederrick, thank you for sharing 5-stars! We're glad to hear our team always provides a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 23, 2024

Bobby, the service manager, was a huge help in getting some needed maintenance done quickly. Great job guys! More

by thad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Goodson Acura of Dallas responded

thad, thank you for sharing 5-stars! We're glad to hear Bobby is helpful and did a great job! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 18, 2024

Your whole team at Goodson is top notch. I always work with Eric Johnson. He is by far the best service advisor I have ever had at any car dealer!! The ladies at cashier desk are super sweet More

by kmg865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
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Dec 19, 2024 -

Goodson Acura of Dallas responded

kmg865, thank you for sharing 5-stars and noting Eric is great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 18, 2024

An excellent experience. I came in for an oil change and they took care of it for me. More

by Jimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2024 -

Goodson Acura of Dallas responded

Jimbo, thank you for sharing 5-stars and noting an excellent experience stopping in for an oil change with Jonathan! We appreciate your kind words and look forward to serving you additionally next time. Take care!

December 16, 2024

The Customer Experience at Goodson Acura has always been Top Notch, that's why I'm a loyal Customer. More

by Lanajames61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Goodson Acura of Dallas responded

Lanajames61, thank you for sharing 5-stars! We're pleased to hear our team always provides a top notch customer experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 13, 2024

Eric Johnson has helped me each time I have my car serviced. He is knowledgeable, a good listener, helpful, & very professional. I like his customer service skills!! The service area is a luxury More

by fieldsstacey049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Report | Print
Dec 13, 2024 -

Goodson Acura of Dallas responded

fieldsstacey049, thank you for sharing 5-stars! We're happy to hear Eric Johnson is knowledgeable, helpful and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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