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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
990 Reviews

991 Reviews of Goodson Acura of Dallas - Service Center

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November 26, 2021

Very through with my car and the service. My service person (Robert) was friendly and knowledgeable. Would definitely recommend this dealer to anyone who wants services!! More

by Armand.G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2021 -

Goodson Acura of Dallas responded

Armand.G, thank you for noting thorough service with Robert! We appreciate your endorsement. See you next time. Thanks again!

November 21, 2021

The service was excellent, prompt, efficient. Mr Khang Nguyen made sure that the car got serviced right away. He is very professional and courteous. I was out of the service in 15 minutes. More

by Rosinda Castanon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Goodson Acura of Dallas responded

Rosinda, thank you for your kind words regarding working with Khang! Thank you for sharing praise regarding a timely experience that was professional and courteous. We appreciate your kind words and look forward to serving you additionally next time! Thanks again.

November 19, 2021

Goodson Acura always provides great customer service! I always leave a satisfied customer on each and every visit. More

by Msylwalt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Nov 20, 2021 -

Goodson Acura of Dallas responded

Msylwalt, thank you for sharing praise regarding your experience working with Eric in service! We appreciate your endorsement of the experience and look forward to serving you additionally next time. Thanks again!

November 12, 2021

Eric Johnson did an excellent job managing my service on my Acura. He is thorough and very competent. He did a great job communicating what was being done and why. I will request him going forward. More

by phummel58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Nov 13, 2021 -

Goodson Acura of Dallas responded

phummel58, thanks for sharing 5-star praise and noting your experience with Eric. We appreciate your feedback and look forward to serving you on future visits. Thanks again.

November 11, 2021

Staff goes above what is necessary to fix the issue and please the Customer without extraneous charges. More

by Jbaxter1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Goodson Acura of Dallas responded

Jbaxter1950, thank you for sharing kind words regarding your experience with Khang! We're pleased to hear our staff went above to resolve your outstanding issues. See you next time. Thanks again!

November 06, 2021

I got in & out in a quick amount of time. They even gave me a complimentary wash that comes with each service, and I don’t even have to ask! My first time owning an Acura and I love it already! More

by Eddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2021 -

Goodson Acura of Dallas responded

Eddie, thank you for sharing praise regarding your quick visit. We're pleased you had a 5-star experience and enjoyed the complimentary wash! See you next time. Thanks again!

November 01, 2021

Customer oriented dealership with an excellent service department for maintaining your vehicle investment for years to come. More

by doug_in_dallas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Goodson Acura of Dallas responded

doug_in_dallas, thank you for sharing kind words regarding your experience working with Khang in service! We greatly appreciate your praise and pleased to see your visit was 5-star. See you next time. Thanks again!

October 27, 2021

Your new car service director took care of us after having a blowout just down the street. The service department was already closed but he allowed us to park our vehicle in the service bay due to incl More

by derrick.mccraw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Colston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Goodson Acura of Dallas responded

derrick.mccraw, thanks for sharing 5-star praise regarding your experience working with us in service. We appreciate your feedback and pleased to hear our team took care of you when your tire issues popped up. We look forward to serving you on future visits. Thanks again.

October 23, 2021

Zach Harrison provided excellent customer service both at drop off and pick up. The car was ready the same day as promised. Great employees are hard to come by these days. He definitely is a keeper and hopef More

by F. Scott V.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Harrison
Oct 25, 2021 -

Goodson Acura of Dallas responded

F.Scott V., thanks for sharing 5-star praise regarding your experience with Zach. We appreciate your feedback and look forward to serving you on future visits. Thanks again!

October 22, 2021

Excellent and fast service, staff super helpful, highly recommended to anyone who needs new car or service More

by rnietozuniga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Uter, Hayley Jones, Lashon Avery, Jarron Reed
Oct 23, 2021 -

Goodson Acura of Dallas responded

rnietozuniga, thanks for sharing 5-star praise and noting an excellent experience with our helpful staff. We appreciate your feedback and look forward to serving you on future visits. Thanks again!

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