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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
990 Reviews

990 Reviews of Goodson Acura of Dallas - Service Center

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October 02, 2021

Car wouldn’t start, I tried charging the battery at home overnight. Trickle charge indicator said battery was back to 100%. Still had difficulty starting so went to Goodson, they checked & advised battery More

by Gil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachery Harrison
Oct 04, 2021 -

Goodson Acura of Dallas responded

Gil, thanks for sharing 5-star praise and noting your experience with us in service. We appreciate your feedback and pleased to hear our team was able to get your battery replaced in a timely manner. We look forward to serving you on future visits. Thanks again.

September 09, 2021

Service is excellent. Time, for me, is very important. Drop off is efficient and my car was ready at the time given. Jonathan is great! More

by Judyhfritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Goodson Acura of Dallas responded

Judyhfritz, thank you for noting excellent service! We're pleased to hear that everything was timely and we look forward to providing additional expedient visits moving forward. Thanks again. Best wishes!

September 08, 2021

Johnathan Valdez was very courteous, he listens to my concerns and provides me with good recommendations to prevent future problems. Johnathan created a very positive service experience. More

by linstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Goodson Acura of Dallas responded

linstead, thank you for sharing 5-stars and noting your experience with Johnathan in service! We appreciate your endorsement and look forward to your future visits. See you next time. Thanks again!

Sep 08, 2021 -

linstead responded

The Goodson Acura Team earned my rating of Five Stars.Comparing them to the other Dealers in town they are superior in every area

August 13, 2021

I’ve been a Goodson Acura customer for many years. Definitely 5 star dealership! More

by Penelope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

Goodson Acura of Dallas responded

Penelope, thank you for sharing 5-stars and noting your patronage over several years! We appreciate your business and your feedback. See you next time. Thanks agian!

August 10, 2021

The folks at Goodson are amazing. From the greeters to the cashiers, everyone is extremely courteous and welcoming! More

by Bhunter3011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Varon Perea, Hayley Jones
Aug 11, 2021 -

Goodson Acura of Dallas responded

Bhunter3011, thank you for noting our amazing team! We appreciate your praise regarding all our staff. Thank you for taking time to share praise. Let us know when we may serve you additionally. Thanks again!

August 06, 2021

Fantastic service from all the departments,valet person was 👏 fantastic also went way out of his job to help us with our schedule as well as the scheduling lady. More

by burrowswic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Colston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Miedezianowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Jones, Jason McClees
Aug 06, 2021 -

burrowswic responded

Great deaker

Aug 08, 2021 -

Goodson Acura of Dallas responded

Burrowswic, we appreciate your 5-star and mention of an excellent experience from all departments. Thank you for taking a moment to share praise. See you next time. Thanks again!

July 03, 2021

Well, I cannot find enough adjectives to describe how Awesome Goodson Acura of Dallas is. I've been coming here for the past 15 years for all my Acura needs, and the service continues be excellent as day More

by Mr. Juan Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Jones
Jul 05, 2021 -

Goodson Acura of Dallas responded

Mr. Juan Gonzalez, we cannot say thank you enough for your exuberantly positive feedback. We're very thankful for the opportunities to serve you over the last 15 years and so thankful that Bobby, Kane and our team has been able to provide 5-star experiences. See you next time. Thanks again!

June 11, 2021

Always Awesome! This is the best service dept I have been to and I have been coming for 9 years.Thank you again and again. More

by A. Akins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Goodson Acura of Dallas responded

A Akins, thank you for sharing 5-star praise and mention of always awesome experiences in service! We appreciate your endorsement. Let us know when we may serve you additionally! Best wishes!

June 05, 2021

Goodson Acura has been great! Robert is my favorite representative but everyone has been customer service oriented. They are very professional and also offer discounts online for services. My car is ru More

by donnaturner225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Jun 07, 2021 -

Goodson Acura of Dallas responded

Donnaturner225, thank you for your kind mention of your time with Robert. We're pleased to hear he was customer oriented! We appreciate you taking time to share praise.. Let us know when we may serve you next. Thanks again!

June 01, 2021

Great team and terrific service. Work was completed on time and at the quoted price. My car was spotless when I picked it up. I trust Goodson implicitly. More

by jroskopf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Goodson Acura of Dallas responded

jroskopf, thanks for your mention of praise regarding working with Russell! We're pleased to hear work was completed on time and your car was clean upon pickup! See you next time. Thanks again!

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