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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
992 Reviews

992 Reviews of Goodson Acura of Dallas - Service Center

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December 29, 2020

Great service. Khang Nguyen is always one that I rely on when my car comes in for service. Reviews of the service with heads up for next visit are well explained. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Goodson Acura of Dallas responded

John, thanks for your 5-star praise and mention of working with Khang! We appreciate your feedback and look forward to serving you additionally. See you next time! Thanks again.

December 28, 2020

Always great service! These are trying times and GOODSON ACURA made it a lot easier. Thanks for going the extra mile. When I'm ready for a new TLX, GOODSON will be my choice. More

by shield2347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Goodson Acura of Dallas responded

shield2347, thanks for your 5-star praise regarding working with Khang in service! We appreciate your feedback and look forward to assisting you with your new TLX when the time comes. See you next time! Thanks again.

December 26, 2020

Well, after all it’s the holiday weekend and things were pretty slow in the city. No wait time, service was really good and no crowds. More

by Ms. LoLo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Service Advisor
Dec 27, 2020 -

Goodson Acura of Dallas responded

Ms. Lolo, thanks for your 5-star praise and mention of working with Eric in service. We appreciate your feedback and pleased to hear your visit was quick and easy.. See you next time! Thanks again.

Dec 30, 2020 -

Ms. LoLo responded

Looking forward to my next visit at Goodson Thanks You, Mr Eric Johnson for your prompt service, attention and professionalism.

December 25, 2020

Awesome customer service and timely service. I will be using them each time for servicing. Dane is the best. Will be back. Thanks so much! More

by SHakira29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Dec 25, 2020 -

Goodson Acura of Dallas responded

SHakira29, thank you for taking the time to leave us 5-star feedback and noting your experience with Dane. We appreciate your praise! See you next time. Thanks again!

December 24, 2020

Khang was awesome and very professional. I came in and he took great care of me and my car. The service was top notch and quick. He kept me informed and made sure everything was done to perfection. Highly re More

by LaMarcuus Buckner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Goodson Acura of Dallas responded

LaMarcuus, thank you for sharing praise regarding your experience with Khang in service. We greatly appreciate your feedback and look forward to future opportunities to assist you. Thanks again!

December 23, 2020

Khang is my service guy, he is always friendly and gets to me quickly and always gets my service to my car correct! Always excellent work! Josie who is the loan car advisor is always friendly has a smi More

by shopgal62
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Goodson Acura of Dallas responded

shopgal62, thanks for sharing praise regarding working with Khang, Jose and Moises! We appreciate your endorsement and pleased to hear your experience with us was excellent! See you next time. Thanks again!

December 20, 2020

Good prompt service . Haley is very professional and really good in explaining the details of the service and the price without any up selling . She helped in replacing old key batteries. More

by Shiraz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayley Jones
Dec 21, 2020 -

Goodson Acura of Dallas responded

Shiraz, thanks for your 5-star praise and mention of an excellent experience working with Haley. We appreciate your feedback. See you next time! Thanks again

December 13, 2020

Goodson did an excellent job repairing my control arm bushing. My RL drives like it’s new again Thank you Dane for excellent customer service. More

by J8booze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Dec 14, 2020 -

Goodson Acura of Dallas responded

J8booze, thank you for your 5-star praise. We appreciate your feedback and pleased to hear working with Dane was such a positive experience. See you next time! Thanks again.

December 09, 2020

Personalized service and friendly interaction at all times! We are very pleased with our service from the dealership. The service department is a class act. More

by Carla.rix41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Dec 09, 2020 -

Goodson Acura of Dallas responded

Carla.rix41, thanks for your note mentioning personalized service with Dane! We're pleased to hear your experiences in our service department have been top notch. See you next time. Thanks again!

November 24, 2020

Ankur's team is top notch! I get great, prompt service and am always well taken care of. If you own an Acura, put Goodson Acura on your go-to list for fast and friendly service. More

by claudial12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ankur Javia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Goodson Acura of Dallas responded

claudial12, thank you for noting a great experience with the team! We appreciate your endorsement and tag of Bobby, Khang, Russel and Ankur! See you next time. Thanks again!

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