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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
984 Reviews

984 Reviews of Goodson Acura of Dallas - Service Center

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September 30, 2020

Great customer service! Service advisor and entire team very friendly and helpful. Gave me a nice loaner vehicle let me keep it overnight as my vehicle was not finished More

by E38Wolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Uter, Hayley Jones
Oct 01, 2020 -

Goodson Acura of Dallas responded

E38Wolf, thanks for sharing 5-stars and noting great customer service and how you enjoyed the loan car! We appreciate your positive feedback. See you next time! Thanks again,

September 30, 2020

Great experience, Bobby Carroll and the entire staff at Goodson Acura were excellent. Highly recommend to anyone. I trust the advice that Bobby gave me. More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarron Reed
Oct 01, 2020 -

Goodson Acura of Dallas responded

JM, thank you for your kind words and mention of working with Bobby and our service team! We're pleased you experiences have been excellent and we look forward to serving you again next time! Best wishes!

September 30, 2020

I’m am rating Goodson Acura 5. They have great customer service!!!! Jonathan is the Best! I will advise all my family and friends to go to Goodson Acura to purchase a vehicle. More

by Mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Miedezianowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Parrent, Jarron Reed
Oct 01, 2020 -

Goodson Acura of Dallas responded

Mason, thanks for sharing 5-stars! We appreciate your positive feedback and mention of Jonathan being the best! We appreciate your referrals and your business! See you next time. Thanks again.

September 29, 2020

Check the tire pressure and a oil change. Plus multi-point vehicle checklist. Price check on a set of four tires and wheel balance on all tires More

by jtthomas8422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Goodson Acura of Dallas responded

jtthomas8422, thank you for noting your experience in service working with Khang! We're pleased your visit was 5-star and we look forward to serving you additionally next time. Best wishes!

September 27, 2020

Super conscientious in helping me get help to solve my dead car battery problem. They Had my loaner car all set up ahead of time when the tow truck driver finally was able to deliver both my car and me to More

by Sueboff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2020 -

Goodson Acura of Dallas responded

Sueboff, thank you for your 5-stars and note of your experience in service having your battery worked on We greatly appreciate your praise and we look forward to the next opportunity to serve you. Best wishes!

September 25, 2020

Acura TL service.Prompt, recommend only needed change, Acura TL service. Prompt, recommend only needed change, delivered on time vacuumed and power washed. Definitely recommend friends to do service an More

by Manueljoseraj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarron Reed
Sep 26, 2020 -

Goodson Acura of Dallas responded

Manueljoseraj, thank you for sharing 5-star praise regarding your recent TL service! We're pleased your experience was excellent. See you next time. Thanks again! https://www.dealerrater.com/dp/5906/reviews#

September 22, 2020

Really a pleasant experience to have my new car serviced at Goodson Acura My service man, Jaron was wonderful and do helpful. I highly recommend this dealership and service department. More

by mogzum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarron Reed
Sep 22, 2020 -

Goodson Acura of Dallas responded

Mogzum, we appreciate your 5-stars and mention of working with Jarron! Thank you for your endorsement. We look forward to serving you again next time! Best wishes.

Sep 22, 2020 -

mogzum responded

Thank you!

September 17, 2020

Had to have my RLX serviced, was greeted promptly by Eric who was very cordial and friendly. Had the first appointment of the day and was out in half the estimated time with a clean vehicle. Customer service More

by Paul in TX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Sep 17, 2020 -

Goodson Acura of Dallas responded

Paul, thanks for bringing your RLX to us for service! We appreciate your endorsement regarding working with Eric and we look forward to serving you again next time. Best wishes!

September 17, 2020

Dane has been my service advisor for several years and through (now) 3 MDXs. I can't say enough GREAT things about him. He always goes above and beyond to make sure my vehicle is taken care of. He sche More

by adamsonheather74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moises, Dane Uter
Sep 18, 2020 -

Goodson Acura of Dallas responded

Adamsonheather74, thank you for shopping and servicing with us for the last several years. We appreciate your business and your note mentioning your experiences with Dane and Moises. Let us know when we may have the pleasure to assist you additionally. Thanks again. Best wishes!

September 16, 2020

Excellent dealership! Fast, friendly service. A very customer-first service center. Jaron took time to answer all my questions. Customer waiting area was very clean and comfortable for my wait time More

by JimT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarron Reed
Sep 17, 2020 -

Goodson Acura of Dallas responded

JimT, thank you for sharing 5-stars with us and tagging Jarron! We appreciate your endorsement and mention of our clean facility. We look forward to serving you next time. Best wishes!

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